Keyword

big data, data analysis, e-Government, service-oriented

Abstract

The transition into a service-oriented government is the focal point of the Seoul Metropolitan Government (SMG) administrative transformation. This transformation must be conducted according to the specific needs of each local municipality. SMG provides a customized service for individual citizens and support job creation by opening and sharing public information and offering the advanced service to help their local business which is called ‘Golmoksangkwon Analysis Service’. This service is using big data analysis and service-oriented government in SMG. This paper discusses the efforts of SMG to provide information service which is based on big data analysis for local businesses. Information providing units for commercial and sector analysis were constructed from the various viewpoints by establishing a local business area including the existing administrative districts. SMG expects to contribute to improving the competitiveness and self-sufficiency of self-employed people by supporting the policy macro perspective of self-employed people by analyzing the factors affecting the business environment of the local business through big data analysis.


Full Text : PDF

References
  1. Agnihotri, N. & Sharma, A. (2015). Big data analysis and its need for effective E-governance, International Journal of Innovations & Advancement in Computer Science, Volume 4, Special Issue.
  2. Bertot, J. & Choi, H. (2013). Big Data and e-Government: Issues, Policies, and Recommendations. The Proceedings of the 14th Annual International Conference on Digital Government Research.
  3. Chen, H., Chiang, R. & Storey, V. (2012).” Business Intelligence and Analytics: From Big Data to Big Impact”. Management Information Systems Quarterly, Vol. 36.
  4. Gronlund, A. & Horan, T. (2005). “Introducing e-gov: History, definitions and issues”. Communications of the Association for Information Systems, Vol. 15. 
  5. Heeks, R. & Bailur, S. (2007). “Analyzing e-government research: Perspectives, philosophies, theories, methods, and practice”. Government Information Quarterly 24. 
  6. Irani, Z., Love, P., & Montazemi, A. (2006). “Call for papers: Special issue on e-government: Past, present and future”. European Journal of Information Systems.  
  7. Jeong, K. & Kim, H. (2003). “After the introduction of the government portal services: Evolution into the m-government initiatives”. In Proceedings of the ICA 37th Conference. 
  8. Kim, G., Trimi, S., & Chung, J. (2014). Big-data applications in the government sector, Communications of the ACM, Volume 57 Issue 3.
  9. Kushchu, I. & Kuscu, H. (2003). “From E-government to M-government: Facing the Inevitable.” The 3rd European Conference on e-Government. 
  10. Lee S., Tang X., & Trimi S. (2005). “Current practices of leading e-government countries”. Communications of the ACM, Vol. 48, No. 10.
  11. Manyika, J., Chui, M., Brown, B, Bughin, J., Dobbs, R., Roxburgh, C., & Byers, A. (2011). “Big data: The next frontier for innovation, competition, and productivity”, McKinsey Global Institute.
  12. Morris, D. F. & Moon, M. J. (2005). “Advancing E-Government at the grassroots: Tortoise or hare?” Public Administration Review, 65(1), 64−75. 
  13. Mulgan, R. (2000). “Accountability: An ever-expanding concept?” Public Administration, 78(3), 55−73. 
  14. Northrup, T. A. & Thorson, S. J. (2003). “The Web of governance and democratic accountability.” Proceedings of the 36th Annual Hawaii International Conference on System Sciences. 
  15. Premkumar, G., Ho, A., & Chakraborty, P. (2006). “E-government evolution: an evaluation of local online services”. International Journal of Electronic Business, Vol. 4, No. 2. 
  16. Reddick, C. (2005). “Citizen interaction with e-government: From the streets to servers?”. Government Information Quaterly 22. 
  17. Relyea, H. C. & Hogue, H. B. (2004). A brief history of the emergence of digital government in the United, In A. Pavlichev & G. D. Garson (Eds.), Digital government: Principles and best practices (pp. 16-33), Hershey, PA: Idea Group Publishing. 
  18. Seifert, J. W. & Relyea, H. C. (2004). Considering e-government from the federal perspective: An evolving concept, a developing practice. Journal of E-Government, 1(1): 7-15. 
  19. Seifter, J. & Chung, J. (2008). “Using e-Government to Reinforce Government-Citizen Relationships”. Social Science Computer Reviews. 
  20. SMG (Seoul Metropolitan Government). (2017). Our Village Store Business Analysis Service.
  21. Tian, J. & Tianfield, H. (2003). “Some Perspectives of e-Government. In F. Bannister, & D. Remenyi (Eds.) 3rd Euripean conference on e-Government. 
  22. Trimi, S. & Sheng, H. (2008). “Emerging Trends in m-government”. Communications of the ACM, Vol 51, No. 5.