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Journal of Business & Retail Management Research
Vol-12, Issue 4, July 2018
ISSN 1751-8202 (Print) ISSN 2056-6271 (Online)

Comprehensive performance measurement system, procedural fairness and managerial performance
Susiana Susiana Faculty of Economics and Business Andalas University, Indonesia Yusnaini Yusnaini Faculty of Economics and Business, Sriwijaya University, Indonesia Manatap Berliana Lumban Gaol HKBP Nommensen University, Indonesia Imam Ghozali Faculty of Economics and Business, Diponegoro University, Indonesia Fuad Fuad Faculty of Economics and Business, Diponegoro University, Indonesia


Ccomprehensive performance measurement system; procedural fairness; managerial performance


        The aim of this study is to investigate the role of comprehensive performance measurement systems (CPMS) on managerial performance (MP), which is mediated by procedural fairnes. In order to generate the goal of the study, the researchers conduct a survey study at manufaturing firms. We test our 84 usable data from middle and functional managers of the firms using Sstructural Equation Modelling analysis, in particularly Warp PLS 4.0. The results indicate that CPMS has a significant effect on managerial performance (MP) both directly and indirectly through procedural fairness (PF). This study demonstrates the importance of procedural justice implementation in companies with respect to the application of CPMS.



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