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Volume 06 Issue 1

'Custom-Standardization' - Uncovering the basis for global chaining strategy in prepared food retail

Published: 28 Jan 2013 Issue:Volume 06 Issue 1 Oct 2011 Author details below

Ray Titus

School of Business, Alliance University

Debashish Sengupta

School of Business, Alliance University

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Research summary

This paper proposes a global expansion model in Food & Beverage retail based on the concept of ‘Custom Standardization’. The concept explores how processed and prepared Food and Beverage can be retailed from an outlet and further how this outlet can be duplicated through chaining or franchising mode. The fundamental imperative that can dictate the pace of chaining is an operational design that is built on an element of standardization combined and integrated with an element of customization. This paper restricts this basis-for-expansion model to the Food and beverage business as the data used has been derived from a best-practice in that domain. An extension of the model to other domains can be pursued through further research. Also the case research for this paper is entirely based on the most successful global Food chain, McDonald’s.

Article History

Published 28 Jan 2013

How to Cite

Titus, R. & Sengupta, D.. (2013). 'Custom-Standardization' - Uncovering the basis for global chaining strategy in prepared food retail. Journal of Business and Retail Management Research, Volume 06 Issue 1.

Citation Context

Archive cited by No internal citing article yet
Reference depth 15 sources listed
DOI record DOI not listed
Citation signal Citation exports and metadata ready

APA

Titus, R. & Sengupta, D.. (2013). 'Custom-Standardization' - Uncovering the basis for global chaining strategy in prepared food retail. Journal of Business and Retail Management Research, Volume 06 Issue 1.

MLA

Titus, Ray, and Debashish Sengupta. "'Custom-Standardization' - Uncovering the basis for global chaining strategy in prepared food retail." Journal of Business and Retail Management Research, Volume 06 Issue 1, 2013.

Chicago

Ray Titus and Debashish Sengupta. "'Custom-Standardization' - Uncovering the basis for global chaining strategy in prepared food retail." Journal of Business and Retail Management Research Volume 06 Issue 1 (28 Jan 2013).

Harvard

Titus, R. & Sengupta, D. (2013) 'Custom-Standardization' - Uncovering the basis for global chaining strategy in prepared food retail. Journal of Business and Retail Management Research, Volume 06 Issue 1

References

  1. AboutMcDonalds.com (2010), ‘Hamburger University, McDonal’s Center of Training Excellence’.
  2. Associated Press (2009), ‘McDoanld’s sale boosted by frugal consumers’.
  3. China Daily (2004), ‘KFC and McDonald’s – a Model of Blended Culture’.
  4. Ebd.gov.hk (2010), ‘Reasons for McDonald’s popularity’.
  5. Forbes (2005), ‘Ray Kroc, McDonald’s and the Fast Food Industry’.
  6. Griffin, Wally (2008), ‘McDonald’s Has a Big Appetite for China’.
  7. Ledyard, Mike et al. (2010), ‘Global Process Standardization – The Happy Meal Lesson’.
  8. Manrodt, Karl. B (2004), ‘Global Process Standardization: A Case Study’.
  9. McDonald’s (2010), ‘McDonald’s History’.
  10. Mujtaba, Bahaudin et al. (2007), ‘McDonald’s Success Strategy and Global Expansion through Customer And Brand Loyalty’.
  11. Reynolds, R J., et al. (2005), ‘McDonald’s Corporation’.
  12. Schugurensky, D. (2000), ‘McDonald’s starts the first corporate university’.
  13. Seklecki, Brian. A (2005), ‘Analogous business practices of McDonalds, Wal-Mart, and Microsoft and thoughts on Open Source and Globalization’.
  14. Spolsky, Joel (2001), ‘Big Macs vs. The Naked Chef’.
  15. Wikinvest (2010), ‘McDonald’s’.

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