Fashion goods retailers, corporate social responsibility


This paper offers an exploratory review of the Corporate Social Responsibility (CSR) issues currently being publicly addressed by the world’s leading fashion goods retailers. The paper begins with a short discussion of the origins and characteristics of CSR and a thumbnail sketch of the fashion goods industry. The empirical information for the paper is drawn from the CSR information posted on the Internet by the world’s top ten fashion goods retailers. The findings reveal that while all the top ten fashion goods retailers publicly provide information on the impacts their businesses have in the marketplace, on the environment, on their workforce and on the communities in which they operate there was considerable variation in the extent of that information. More generally the paper offers some reflections on the CSR agendas being pursued by the world’s leading fashion goods retailers.

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  1. Macy’s 
  2. TJX 
  3. Kohl’s
  4. J.C. Penney
  5. Inditex 
  6. LVMH 
  7. H&M 
  8. Gap 
  9. Isetan    
  10. Limited Brands