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Volume 11 Issue 4

The effect of quality culture on university performance

Published: 22 Jul 2017 Issue:Volume 11 Issue 4 Jul 2017 Author details below

Haim Hilman

School of Business Management College of Business, Universiti Utara

Ahmed Abubakar

Department of Business Administration Federal University Kashere

Narentheren Kaliappen

School of Business Management College of Business, Universiti Utara

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Research summary

Higher Education sector of any country plays a pivotal role in national development. If such a key sector is weak, there is every likelihood that research, development and innovation will be week. The purpose of this study was to examine the effects of quality culture on university performance. The hypothesis was developed based on the extant literature. Data were collected from Nigerian universities via a structured questionnaire survey using the entire census. Partial Least Squares (PLS) algorithm and bootstrap techniques were used to test the study’s hypothesis. The result revealed that quality culture had a significant positive effect on university performance. Based on the empirical evidence, quality culture is paramount to the success of university; therefore, universities should develop a good practice of quality culture for better performance. Improved university performance can address the problem of low-quality universities. The outcome of this study provides significant contributions to the literature.

Article History

Published 22 Jul 2017

How to Cite

Hilman, H., Abubakar, A., & Kaliappen, N.. (2017). The effect of quality culture on university performance. Journal of Business and Retail Management Research, Volume 11 Issue 4.

Citation Context

Archive cited by 1 article
Reference depth 49 sources listed
DOI record DOI not listed
Citation signal 13 recorded citations

APA

Hilman, H., Abubakar, A., & Kaliappen, N.. (2017). The effect of quality culture on university performance. Journal of Business and Retail Management Research, Volume 11 Issue 4.

MLA

Hilman, Haim, et al.. "The effect of quality culture on university performance." Journal of Business and Retail Management Research, Volume 11 Issue 4, 2017.

Chicago

Haim Hilman, Ahmed Abubakar, and Narentheren Kaliappen. "The effect of quality culture on university performance." Journal of Business and Retail Management Research Volume 11 Issue 4 (22 Jul 2017).

Harvard

Hilman, H., Abubakar, A., & Kaliappen, N. (2017) The effect of quality culture on university performance. Journal of Business and Retail Management Research, Volume 11 Issue 4

Cited By In This Journal Archive

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