Role Conflict, Role Ambiguity, Role Overload, Burnout, Lecturer Performance
The objective of this study which focused on educational industry in Indonesia is to provide empirical evidence about the negative influence of role stressors on lecturer performance. Three major components of role stressors are role conflict, role ambiguity, and role overload. This study also examines burnout as the mediation of role stressors on lecturer performance. Primary data were obtained through distribution copies of questionnaire to the respondents. Eligible respondents were full time lecturers of faculty of economics at private universities in West Jakarta, Indonesia. Hypotheses test uses path analysis. Followings are the research results. Role conflict has no influence on lecturer performance. This result means that the incompatible tasks that have been given to the lecturers do not directly influence their performance. This research proves that role ambiguity and role overload have negative influence directly on lecturer performance. Lecturers need clear frameworks of their tasks.
This research successfully proves the mediation of burnout on the influence of three major components of role stressors on lecturer performance. The practical implication of this research is very useful for the management team in managing lecturers in private universities. Continuous new additional task as a form of role conflict will cause burnout and will ultimately has an impact on performance. Unclear role will be confusing to the lecturer and will cause burnout which at the end will create lower lecturer performance. Pressure of too many works to be done or too little time to do so many tasks will cause burnout which at the end will cause lower performance.
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