Keyword

Pay satisfaction, retailing, and fast food restaurants employees

Abstract

The issue of pay satisfaction has for a long time been the centre of numerous investigations by researchers. However there are no studies relating to pay level satisfaction of the UK fast food restaurants employees. This study investigates pay level satisfaction among the UK large “high volume” fast food and small “low” volume fast food stores employees. Using questionnaire methodology, the study found that fifty-seven percent of the respondents expressed their dissatisfaction with their pay. The result of the three-ways analysis of variance (ANOVA) also revealed that female employees also expressed more satisfaction with their pay than their male counterparts. When job position was compared in relation to pay, the result reveals that while store staffs are generally unhappy with their pay, senior managers are most unhappy


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