Journal of Business and Retail Management Research
Volume 07 Issue 1 (October 2012)
Issue citation and reference package
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1. A Spiritually based leadership approach in the retail environment to assist with the challenges of employee morale and retention
Authors: Matasha Murrell- Jones
Published: 18 Jul 2013
Article URL: https://jbrmr.com/details&cid=130
References: Ballinger, G., &Schoorman, F. (2007).Individual reactions to leadership succession in workgroups.Academy of Management Review, 32(1), 119-138. Retrieved December 26, 2006, from EBSCOhost database. Becton, C., Wysocki, A., &Kepner, K. (2006).Building teamwork and the importance of trust in a business environment. Retrieved June 19, 2006, from http://edis.ifas.ufl.edu/HR018 Camp, D. (2003). Considering spirituality: Its promise and purpose.Frontiers of Health Services Management, 18(4), 33-38. Cash, K. C., & Gray, G. R. (2000).A framework for accommodating religion and spirituality in the workplace.The Academy of Management Executive, 14(3). Retrieved December 20, 2006, from ProQuest database. Chicago Convention and Tourism Bureau.(2006, October).Chicago Demographics. Retrieved October 29, 2006, from http://www.choosechicago.com/stats/ demographics.html City of Chicago.(2007). Retail Chicago Program. Retrieved November 29, 2007, from http://egov.cityofchicago.org/city/ Creswell, J. (2005). Educational research: Planning, conducting, and evaluating quantitative and qualitative research (2nd ed.). New Jersey: Merrill Prentice Hall. Elmes, M., & Smith, C. (2001).Moved by the spirit: Contextualizing workplace empowerment in American spiritual ideals.The Journal of Applied Behavioral Science, 37(1).Retrieved December 20, 2006, from Emerald database. Elmes, M., & Smith, C. (2001).Moved by the spirit: Contextualizing workplace empowerment in American spiritual ideals.The Journal of Applied Behavioral Science, 37(1).Retrieved December 20, 2006, from Emerald database. Fleschner, M. (2006, November) How retail managers can stay sane for the holidays. Retrieved November 2006, from http://content.Monster.com/articles/3490/ 18220/1/industry/10/home.aspx Frank, F. (2004). The race for talent: Retaining and engaging workers in the 21st century. Human Resource Planning, 27(3), 12.Retrieved October 2, 2006, from EBSCOhost database. Frank, F., & Taylor, C. (2004). Talent management: Trends that will shape the future. Human Resource Planning, 27(1). Retrieved October 2, 2006, from ProQuest database. Garcia-Zamor, Jr. (2003, May/June). Workplace spirituality and organizational performance.Public Administration Review, 63(3). Retrieved October 7, 2006, from ProQuest database Gawel, J. (1997). Herzberg’s theory of motivation and Maslow’s hierarchy of needs.Washington, DC: ERIC Clearinghouse. Giacalone, R. A., &Jurkiewicz, C. L. (2003).Handbook of workplace spirituality and organizational performance. Armonk, NY: M.E. Sharpe. Huddleston, P., & Good, L. (1999).Job motivators in Russian and Polish retail firms.International Journal of Retail and Distribution Management, 27, 383-392. Retrieved July 17, 2006, from EBSCOhost database. Illinois Department of Employment Security.(2004). Chicago Statistics. Retrieved October 29, 2006, from http://www.ides.state.il.us Marques, J. (2006, March).Removing the blinders: A phenomenological study of U.S. based MBA students’ perception of spirituality in the workplace.The Journal of American Academy of Business, 8(1). Retrieved October 7, 2006, from ProQuest database. Marques, J., Dhiman, S., & King, R. (2005, September). Spirituality in the workplace: Developing an integral model and a comprehensive definition. Journal of American Academy of Business, 7(1).Retrieved June 28, 2007, from ProQuest database.  McKnight, D., Harrison, Ahmad, S., & Schroeder, R. (2001). When do feedback, incentive control, and autonomy improve morale? The importance of employee-management relationship closeness.Journal of Managerial Issues, 13(4), 466-481. Retrieved October 2, 2006, from EBSCOhost database. Messmer, M. (2006, December).How small slights can cause big damage to morale. Retrieved December 26, 2006, from ProQuest database. Milliman, J., Czaplewski, A., & Ferguson, J. (2003). Workplace spirituality and employee work attitudes. Journal of Organizational Change Management, 16(4), 426-447. Milman, A. (2002, January). Hourly employee retention in the attraction industry: Research from small and medium-sized facilities in Orlando, Florida. Journal of Leisure Property, 2(1), 40. Retrieved October 2, 2006, from ProQuest database. Milman, A., & Ricci, P. (2004, April).Predicting job retention of hourly employees in the lodging industry.Journal of Hospitality and Tourism Management, 11(1).Retrieved October 2, 2006, from Thomson Gale database. Mitroff, I. (2003). Do not promote religion under the guise of spirituality. Pharmaceutical News Index, 10(2). Retrieved December 20, 2006, from ProQuest database. Mitroff, I., & Denton, E. (1999).A spiritual audit of corporate America: A hard look at spirituality, religion, and values in the workplace (1st ed.). San Francisco: Jossey-Bass. Mohamed, A., Wisnieski, J., Askar, M., & Syed, I. (2004).Towards a theory of spirituality in the workplace.Competitiveness review, 14(1/2), 102-107. Moxley, R. (2000). Leadership and spirit: Breathing new vitality into individuals and organizations. San Francisco: Jossey-Bass.  Neuman, L. (2003). Social research methods: Qualitative and quantitative approaches (5th ed.). Boston, MA: Allyn and Bacon. Nobscot.(2004, November).Retention Management and Metrics. Retrieved August 21, 2006, from www.nobscot.com/survey/index.cfm Paloutzian, R.E., Emmons, R. A., &Keortge, S. G. (2003).Spiritual well being, spiritual intelligence, and healthy workplace policy.Journal of Social Work Education, 26, 15-26. Pizam, A., & Thornburg, S. (2000). Absenteeism and voluntary turnover in central Florida hotels: A pilot study. International Journal of Hospitality and Management, 19(2), 211-217. Plunkett Research. (2006, March 6). Introduction to the Retail Industry. Retrieved July 28, 2006, from www.plunkettresearch.com/industries/retailing Redford. (2006, December 1). Ten tips to becoming a good manager. Travel Weekly. Retrieved December 26, 2006, from EBSCOhost database. Shaw, J. D., Delaney, J. E., Jenkins, G. D., & Gupta, N. (1998).An organization-level analysis of voluntary and involuntary turnover. Academy of Management Review, 41(5), 511-525. Sheep, M. (2004).Nailing down gossamer: A valid measure of the person organization fit of workplace spirituality. Academy of Management, New Orleans. Smith, A., Sparks, L., Hart, S., & Tzokas, N. (2004). Delivering customer loyalty schemes in retailing: Exploring the employee dimension. International Journal of Retail & Distribution Management, 32(4/5), 190-215. Retrieved July 17, 2006, from ProQuest database. Steingard, D. (2005, September). Management theory: Toward profound possibilities for inquiry and transformation. Journal of Management Inquiry, 14(3), Retrieved September 30, 2006, from ProQuest database. Thompson, W. (2003). Training 101: Can you train people to be spiritual? Training and Development, 54(12), 18-19. Weston, S. (2002). Faith at work.New Zealand Management, 49(3), 28.
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2. Moral harassment at work: the relationship with organizational culture
Authors: Isabel Grazina; Jose Magalhaes
Published: 18 Jul 2013
Article URL: https://jbrmr.com/details&cid=131
References: Bilhim, J. A. F. (2009). Gestão Estratégica de Recursos Humanos. (4ª ed.). Lisboa: Instituto Superior de Ciências Sociais e Políticas.  Cameron, K. S. (1986). Effectiveness as paradox: Consensus and conflict in conceptions of organizational effectiveness. Management Science, 32(5): 539–553. Dejours, C. (1998). La Souffrance en france. La banalisationa de l´injustice social. Paris: Seuil. Denison, D. R. (1990). Corporate culture and organizational effectiveness. New York: John Wiley & Sons. Denison, D. R. (2000). Organizational culture: Can it be a key lever for driving organizational change. In S. Cartwright and C. Cooper (Eds.), The handbook of organizational culture. London: John Wiley & Sons. Einarsen, S. (2000). Harassment and bullying at work: A review of the Scandinavian approach. Aggression and Violent Behaviour. 5: 379-401. Einarsen, S. ; Hoel, H. ; Zapf, D. and Cooper, C. L. (2003). Bullying and emotional abuse in the workplace: International perspectives in research and practice. London: Taylor & Francis. Grebot, E. (2007). Harcélement au travail: identifier, prevenir, désarmorcer. Paris: Eyrolles Éditions d´Organisation Hirigoyen, M. F. (1999). Assédio, Coacção e Violência no Quotidiano. Lisboa: Pergaminho. Hirigoyen, M. F. (2002). Assédio no Trabalho: como distinguir a Verdade. Lisboa: Pergaminho.  Yilmaz, C. and Ergun, E. (2008). Organizational culture and firm effectiveness: An examination of relative effects of culture traits and the balanced culture hypothesis in an emerging economy. Journal of World Business, 43: 290–306. Lee, D. (2000). An analysis of workplace bullying in the United Kingdom. Personnel review, 29 (5), 593-612. Leymann, H. (1996). Mobbing: La persécution au travail. Paris: Seuil.  Neves, J. G. and Jesuíno, J. C. (1994). Cultura Organizacional: estudo empírico com base no modelo dos valores contrastantes. Psicologia, 3 (9), 327-346. Pacheco, M. G. R. (2007). O Assédio Moral no Trabalho: O Elo Mais Fraco. Coimbra: Editions Almedina. Parent-Thirion, A.; Macías, E. F.; Hurley, J. and Vermeylen, G. (2007). Fourth European Working Conditions. European Foundation for the Improvement of Living and Working Conditions. Available at www.eurofound.europa.eu, accessed on April 22nd 2011. Pestana, D. and Velosa, S. (2002). Introdução à Probabilidade e à Estatística (Vol.1). Lisboa: Fundação Calouste Gulbenkian. Pettigrew, A. M. (1979) - On studying organizational cultures. Administrative Science Quartely, 24, 570-581. Quinn, R. E. (1988). Beyond rational management. San Francisco: Jossey-Bass. Quinn, R. E. (1996). Deep Change: Discovering the Leader Within. San Francisco: Jossey-Bass.  Quinn, R. E. and Mcgrath, F. R. (1985). The Transformation of Organizational Cultures: A Competing values Perspective. In P. J. Frost; L. F. Moore; M. R. Louis; C. C. Lundberg and J. martin (Eds.). Reframing Organizational Culture. London: Sage Publications.  Rezende, L. O. (2006). A deteriorização das relações de poder dentro do organismo empresarial: Uma análise do assédio moral no contrato de trabalho. Brasil: Curitiba. Robbins, S. P. (2004). Fundamentos do Comportamento Organizacional. São Paulo: Prentice Hall.  Schein, E. (2004). Organizational Culture and Leadership. San Francisco: Jossey-Bass Publishers. Seigne, E., (1998) Bullying at work in Ireland. Conference Proceedings Bullying at Work Research update Conference, Staffordshire University. Soares, A. (2008). Assédio moral: o stresse das vítimas e das testemunhas. Revista Segurança, 184 (2008) 27-29. Lisboa: Inovergo Tehrani, N. (2005) Bullying at work: beyond policies to a culture of respect. London: CIPD.  Verdasca, A. T. M. (2010). Assédio Moral no Trabalho - Uma aplicação ao sector bancário português. Tese de doutoramento em Sociologia Económicas e das Organizações, available online at ISEG’s repository, available at www.repository.utl.pt, accessed on January 22nd 2011.
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3. Determinants of supermarket shopping behaviour in an emerging market
Authors: Bikramjit Rishi; Harvinder Singh
Published: 18 Jul 2013
Article URL: https://jbrmr.com/details&cid=132
References: Kunkel, J.H. and Berry, L.L. 1968. A behavioural conception of retail image, Journal of Marketing 32:  21-7. Zimmer, M.R. and Golden, L.L. 1988. Impressions of retail stores: a content analysis of consumer images, Journal of Retailing 64 (3): 265-93. Memery, J., Megicks, P. and Williams, J. 2006. Ethical and Social Responsibility issues in grocery shopping: a preliminary topology, Qualitative Market Research: An international Journal 8 (4): 399 – 412. Donthu, N. and Gilliland, D. 1996. The Infomercial Shopper, Journal of Advertising Research 36 (2):  69-76. Moschis, G. P. 1976. Shopping Orientations and Consumer Uses of Information, Journal of Retailing 52(2): 61-70. Sinha, P. K. 2003. Shopping Orientation in the Evolving Indian Market, Vikalpa,  28 ( 2): pp 13 – 22. Bettman, James R. 1979. Memory Factors in Consumer Choice: A Review, Journal of Marketing 43:  37 – 53. Crosby, L.A., Evans, K.R. and Cowles, D. 1990. Relationship quality in services selling: an interpersonal influence perspective, Journal of Marketing 54:  68 – 81. Kim, B.D. and Park, K. 1997. Studying patterns of consumer’s grocery shopping trips, Journal of Retailing 73(4): 501–17. Lichtenstein, D.R., Netemeyer, R.G. and Burton, S. 1995. Assessing the domain specificity of deal proneness: a field study, Journal of Consumer Research 22(December): 314–26. Beatty, S.E. and Ferrell, E.M. 1998. Impulse buying: modeling its precursors, Journal of Retailing 74(2): 169–91. Sharma, A. 1997. Salesperson attributes and the Customer – salesperson interaction, in Sheth, J, and Parvatiyar, A. (eds) Research in Marketing, Greenwich, CT: Jai Press: 185 – 209. Williams, M.R. 1998. The influence of Salespersons customer orientation on buyer – seller relationship development, Journal of business & industrial Marketing 13 (3): 271 – 287. Sojka, J. Z. and Giese, J. L. 2003. Using individual differences to detect customer shopping behaviour, The International Review of Retail, Distribution and Consumer Research 13 (4): 337 – 353. Otens, C. and McGrath, M.N. 2001. Perceptions and realities of Male Shopping Bheaviour, Journal of Retailing 77: 111 – 137. Gro¨ ppel-Klein, A., Thelen, E. and Antretter, C. 1999. The impact of shopping motives on store assessment, in: B. Duboise, T. Lowrey, L. Shrum and M. Vanhuelle (Eds) European Advances in Consumer Research 45: 63–76.  Dawson, S., Bloch, P. and Ridgway, N. 1990. Shopping motives, emotional states, and retail outcomes, Journal of Retailing 66(4): 408–427. Hutcheson, G.D. and Mutinho, L. 1998. Measuring preferred store satisfaction using consumer choice criteria as a mediating factor, Journal of Marketing Management, Vol. 14: 705 -720. Venugopal, P. (2001), Marketing Channel Management: A Customer-Centric Approach, Response Books, New Delhi. Dash, J.F., Schiffman, L.G. and Berenson, C. 1976. Risk and personality-related dimensions of store choice, Journal of Marketing 40:  32-39. Malhotra, N.K. .1983. A threshold model of store choice, Journal of Retailing 59  (2): 3-21. Bloch, P.H., Ridgway, N.M. and Nelson, J.E. 1991. Leisure and the Shopping Mall’’, in Holman, R. and Solomon, M. (Eds), Advances in Consumer Research, Vol. 18, Association of Consumer Research: Ann Arbor, MI :445-51. Loudon, D.L. and Bitta, A.J.D. 1993. Consumer Behavior: Concepts and Applications, 4th ed., McGraw-Hill, New York, NY. Underhill, P. 2005. Call of the Mall. Simon Schuster, New York, NY. Kaufman, C.F. 1996.  A new look at one-stop shopping: a TIMES model approach to matching store hours and shopper schedules, Journal of Consumer Marketing 13 (1):  4-52. Wakefield, K. L. and Baker, J. 1998. Excitement at the mall: determinants and effects on shopping, Journal of Retailing: 515-50. Woodside, A.G. and Trappey, R.J. 1992. Finding out why customers shop at your store and buy your brand: automatic cognitive processing models of primary choice, Journal of Advertising Research 32: 59-78. Jin, B. and Kim, J. 2003. A typology of Korean discount shoppers: shopping motives, store attributes, and outcomes, International Journal of Service Industry Management 14 (4): 396-419. Martin, C. and Turley, L. 2004. Malls and consumption motivation: an exploratory examination of older Generation Y consumers, International Journal of Retail & Distribution Management 32 (10): 464-75. Ruiz, J., Chebat, J. and Hansen, P. 2004.  Another trip to the mall: a segmentation study of customers based on their activities, Journal of Retailing and Consumer Services 11: 333-50. Yavas, U. 2003. A multi-attribute approach to understanding shopper segments, International Journal of Retail & Distribution Management 31 (11): 541-548. Ahmed, Z. U., Ghingold, M., Dahari, Z. 2007. 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4. A study of consumer purchase behavior in organized retail outlets.
Authors: B.V.Sangvikar; Hemant J. Katole
Published: 18 Jul 2013
Article URL: https://jbrmr.com/details&cid=133
References: Browns (1987) Institutional change in retailing: A review & synthesis, Europeans of Marketing. 21(6) 5-36. Lennart Schirmer (2007) The changing communication of the retail industries: A critical analysis of status quo and the development of new ways of addressing consumers pg no. 6-9 Gist R R (1968) Retailing Concepts & decision, 196, Newyork Wiley & sons pg. no. 4-8. Gilbert D C (1990) The development of marketing – A compendium of historical approaches, Quarterly Review of Marketing 15-2, G13. Keith R. J (1996) The marketing revolution. Marketing Classics 8th ed. Allyn & Bacon (London). A C Nelson (2006) The Retailing Handbook. Oxford NTC Publications, London. Time (2006) Retail revolution in USA. Some visible lessons. Pg. no. 17-21. McNair M.P. (1958) Significant trends and developments in the post war period, Pittusburg P. A. Uni. Of Pittusberg Pg. no. 76 Keith R. R., The Marketing Revolution. Levy B. D. Weitz .A. P, The Retail management Strategies, McGraw Hill,New York. Dawson John (2000), Retailing at century end: some challenges for management and research, Int. Rev. of Retail, Distribution and Consumer Research 10:2 pg. 119–148 Kristy E. Reynolds, Sharon E. Beatty (1999), Customer Benefits and Company Consequences of Customer-Salesperson Relationships in Retailing, Journal of Retailing, Volume 75(l), pp. 1132 Sangman Han, Sunil Gupta, Donald R. Lehmann (2001), Consumer price sensitivity and price thresholds, Journal of Retailing 77 (2001) 435–456 Belch, GE & Belch MA 2007, Advertising and Promotion: An Integrated Marketing Communication Perspective, 7th edn, McGraw Hill/Irwin, New York. Louis W Stern ,Adel. El-Ansary , Annet T.Coughalan ,Marketing Channels (5th edition)   Prentice Hall of India , New Delhi , 1998 Philip, Kotler, Marketing Management , Pearson Education (Singapore) Pte.Ltd, New Delhi , 2003. Satish Batra , S,H,H,Kazmi , Consumer behavior , Excel Books , New Delhi 2004 Nikhilesh Dholkia , Rakesh Khurana , Labdhi Bhandari , Abhinandan K Jian , Marketing Management cases and concepts , Mcmilan I. Ltd., New Delhi , 2003 K.K.Srivastav,Sujata Khandai , Consumer behavior , Galgotia publishing company , New Delhi , 2003 Jackson, Edgar L. (1991): Shopping and leisure: Implications of West Edmonton Mall for leisure and for leisure research. The Canadian Geographer 35, 280-287. Newby, Peter (1993): Shopping as leisure. In: Bromley, Rosemary D. & Thomas, Colin J., (eds): Retail Change - Contemporary Issues. 208-228. UCL Press Fernie, John (1997): Retail change and retail logistics in the united kingdom: Past trends and future prospects. The Service Industries Journal 17, 383-396. Robert V. Kozinets,John F. SherryY, Jr., Benet Deberry-Spence, Adam Dhachek,Krittinee Nuttavuthisit,Diana Sstorm, Themed Flagship Brand Stores in the New Millennium: Theory, Practice, Prospects, Journal of Retailing Special Issue,2002 Rebates, Matches, and Consumer Behavior  Douglas D. Davis+ and Edward L. Millner http://www.people.vcu/~ddavis Carrie Heilman ,Kyryl Lakishyk ,Sonja Radas ,Kent Nakamoto The Effect of In-Store Free Samples on Short- and Long-Term Purchasing Behavior , 2004
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5. Role of non-fuel retailing services: the face of petro-retailing in India
Authors: Kaushal Kishore; R. P. Patel
Published: 18 Jul 2013
Article URL: https://jbrmr.com/details&cid=134
References: Ahmedabad Mirror (September 28, 2011) Annual General Meeting, Indian Oil Corporation Limited Ahmedabad Mirror (September 19, 2011), Annual General Meeting Bharat Petroleum Corporation Limited Anirvana C and Ravi VN (2011) An analysis of Marketing and Consumption Trends in    Indian Oil Industry. Indian Journal of Commerce & Management Studies, Vol. 2(1):33-46. January, 2011 Bharat Petroleum targets Rs.20 bn revenue from non-fuel business. (2008, July 3). Retrieved September 28, 2011, from: http://www.thaindian.com/newsportal/business/bharat-petroleum-targets-rs20-bn-revenue-from-non-fuel-business_10067375.html Business Line. (April 24, 2007). IOC non-fuel retail initiatives gather pace . Retrieved September 23, 2011 from http://www.moneycontrol.com/news/business/ioc-non-fuel-retail-initiatives-gather-pace-_277759-1.html British Petroleum (2010) Statistical Review of World Energy, British Petroleum Available at: www.bp.com Business Standard (2003, February 20) BPCL eyes higher returns via non-fuel retail business. Retrieved September 20, 2011 from  http://www.business-standard.com/india/printpage.php?autono=126501&tp=, Cohen M and Bradfield E (2001).Petrol Retailing with in a Global Context, First Edn. Whurr Publishers, London and Philadelphia Corporate News (2006, November 22) Aadhaar Express at HPCL Hamara Pump Retail Outlets. Retrieved August 20, 2011 from http://www.capitalmarketplus.com/cabnas/Cabstry.asp?SNo=139205&Opt= Das S (September 7, 2007). RIL to scale up revenues from non-fuel services. Retrieved September 20, 2011, from Finacial Express:  http://www.financialexpress.com/news/ril-to-scale-up-revenues-from-nonfuel-services/214670/ Datamonitor (2009 & 2010), Report on Oil and Gas Industry. Firstcall Research (2010).KPO Division of Firstobject Technologies Ltd for Essar Oil India Ltd. GoI.(2010) Basic Statistics on Indian Petroleum & Natural Gas 2009-10, Ministry of Petroleum & Natural Gas, Government of India(Economic Division),New Delhi GoI.(2006) Report of the Committee on Pricing and Taxation of Petroleum Products. Government of India, New Delhi GoI.(2010) Report of the Expert Group on a Viable and Sustainable System on Pricing of Petroleum Products. Government of India), New Delhi Mitra A (2010, January 17) Essar Oil sharpening focus on non-fuel retail . Retrieved September 23, 2011, from Business Line: http://www.thehindubusinessline.com/2010/01/17/stories/2010011751280200.htm Modi D (2011, February 08) Money for nothing. Retrieve August 17, 2011 from Times of India  http://articles.timesofindia.indiatimes.com/2011-02-08/edit-page/28544372_1_crude-prices-petrol-prices-oil-prices Non-fuel Biz To Pump Growth. (2004, January 5). Retrieved August 10, 2011, from Financial Express: http://www.financialexpress.com/news/nonfuel-biz-to-pump-growth/59166/0 Onojaefe D and Bytheway A (2010) Brand Management in a Transforming Economy: An examination of the South African petroleum Industry. African Journal of Marketing Management Vol.2 (1): 01-09, January, 2010 Rathod RM and Patel R (2005).Creating consumers’ mindset in petrol retail management. Business Perspectives, 8(1), 91-100. Sarkar A (2009). Petro Economics. First Edn, Pentagon Energy Press, New Delhi  Sen A. (2005), “Non-Fuel Retailing: From Fringes to Focus”, Infraline Energy Research & Information Services, Conference on Strategic Shift in Indian Downstream Sector. Shell India (2011) Shell Foundation in India retrieved from http://www.shell.com/home/content/aboutshell/ Soni A. (2011), “Country profile: petroleum-product subsidies in India”, The Energy and Resources Institute (TERI), June 21, 2011 retrieved from http://www.iisd.org/gsi/news/country-profile-petroleum-product-subsidies-india TERI. (2009). India’s Energy Security: New opportunities for a sustainable future. The Energy and Resources Institute, New Delhi TERI. (2010). TERI Energy Data Directory and Yearbook, 2010.The Energy and Resources Institute, New Delhi Vora R. (2011, April 29). Fuel Retailers bank on Non-Fuel Retailing. Retrieved September 18, 2011, from Business Standard:   http://www.business-standard.com/india/news/fuel-retailers-banknon-fuel-retailing-/433862/ Note: Readers may refer companies’ website to know more about initiatives taken by Oil Marketing Companies (OMCs) in India towards NFR. Company’s websites:  Bharat Petroleum Corporation Ltd. (BPCL): www.bpcl.com Essar Oil Limited (EOL): www.essar.com Hindustan Petroleum Corporation Ltd. (HPCL): www.hpcl.com Indian Oil Corporation Ltd. (IOCL): www.iocl.com Reliance Industries Limited (RIL): www.ril.com Shell India: www.shell.com  
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6. Coloring consumer`s psychology using different shades the role of perception of colors by consumers in consumer decision making process: a micro study of select departmental stores in Mumbai city, India
Authors: Daivata Patil
Published: 18 Jul 2013
Article URL: https://jbrmr.com/details&cid=135
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7. An empirical analysis of the impact of information systems in logistics performance management of retail firms
Authors: Varanya Tilokavichai; Peraphon Sophatsathit; Achara Chandrachai
Published: 18 Jul 2013
Article URL: https://jbrmr.com/details&cid=136
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8. Mapping drivers of consumer attitude formation & adoption of counterfeit products
Authors: Ray Titus; Vivek Ethiraj
Published: 18 Jul 2013
Article URL: https://jbrmr.com/details&cid=137
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9. Customer participation in retail-focus on automated services
Authors: Marko Maki; Teemu Kokko
Published: 18 Jul 2013
Article URL: https://jbrmr.com/details&cid=138
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10. An application of sweeney's risk-price-quality-value framework through a consideration of store brand merchandise
Authors: Justin Beneke
Published: 18 Jul 2013
Article URL: https://jbrmr.com/details&cid=139
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11. Corporate social responsibility on the catwalk
Authors: Peter Jones; Daphne Comfort; David Hillier
Published: 18 Jul 2013
Article URL: https://jbrmr.com/details&cid=140
References: Brown, T. J. and Dacin, P. A. (1997), ‘The Company and Product: Corporate Associations and Consumer Product Responses’, Journal of Marketing, Vol.61 No.1, pp.68-84. Crewe, L. (2008) ‘Ugly Beautiful? Counting the cost of the global fashion industry’, Geography, Vol. 93, No. 1, pp. 25-33. CSR Europe (2009) ‘Trends and Best Practice in Online Reporting CSR/Sustainability Reporting’, http://ec.europa.eu/enterprise/policies/sustainable-business/corporate-social-responsibility/reportingdisclosure/swedishpresidency/files/surveys_and_reports/trends_and_best_practice_in_online_csr_and_sustainability_rep_en.pdf  Datamonitor (2009) ‘Consumer Goods Global Industry Guide’, http://www.marketresearch.com/Datamonitor-v72/Consumer-Goods-Global-Guide-2510090/view-toc/ De Brito, M. P., Carbone, V. and Blanquart, C. M. (2008) ‘Towards a sustainable fashion retail supply chain in Europe; Organisation and performance’, International Journal of Production Economics’ Vol. 114, pp.534-553. Deloitte(2012) ‘Global Powers of Retailing 2012’,  http://www.deloitte.com/assets/Dcom-Global/Local%20Assets/Documents/Consumer%20Business/dtt_CBT_GPRetailing2012.pdf Department of Trade and Industry (2004) ‘Corporate Social Responsibility’, www.berr.gov.uk/files/file48771.pdf  European Commission (2011) ‘A renewed EU strategy 2011-2014 for corporate Social Responsibility’, http://ec.europa.eu/enterprise/newsroom/cf/_getdocument.cfm?doc_id=7010  Fliess, B., Lee, H-J., Dubreuil, O.L. and Agatiello, O. (2007) ‘CSR and Trade: Informing consumers about Social and Environmental Conditions of globalised Production: Part I’, OECD Trade Policy Working Papers, N0.47, http://www.oecdilibrary.org/oecd/content/workingpaper/246322000033 French, D. A. (2002) ‘The role of the state and international organisations in reconciling sustainable development and globalisation’, International Environmental Agreements: Politics, Laws and Economics, Vol. 2 pp.135-150. Friedmann, M. (1982) ‘Capitalism and Freedom’, University of Chicago Press, Chicago, Ill. Forum for the Future (2011) ‘Fashion Futures 2025’, http://www.forumforthefuture.org/sites/default/files/project/downloads/fashionfuturespresentationpdf.pdf  Godfrey, P.C. and Hatch N.W. (2007) ‘Researching Corporate Social Responsibility: an Agenda for the 21st Century’, Journal of Business Ethics, 70, pp. 87-98 Girod, S. and Michael, B. (2003) ‘Branding in European Retailing: A corporate social responsibility perspective’, European Retail Digest, Vol. 38, pp. 1-6. Henderson, D. (2001), ‘The Case Against Corporate social Responsibility’, Policy, Vol.17 No.2, pp.28-32. Hopkins, M. and Crowe, R. (2003), ‘Corporate Social Responsibility: Is there a Business Case?’ www.accaglobal.com/pdfs/members_pdfs/publications/csr03.pdf  Jones, P., Comfort, D. and Hillier, D. (2006) ‘Corporate social responsibility and the UK construction industry’, Journal of Corporate Real Estate, Vol. 8, No. 3, pp.134-150.  Kitchin, T. (2003), ‘Corporate social responsibility: A brand explanation’, The Journal of Brand Management, Vol. 10 No.4-5, pp.312-326. Middlemiss, N. (2003), ‘Authentic not cosmetic: CSR as brand enhancement’, The Journal of Brand Management, Vol. 10 No.4-5, pp.353-61.  Moir, L. (2001), ‘What do We Mean By Corporate Social Responsibility?’ Corporate Governance, Vol. 1 No. 2, pp.16-22. Piercy, N. F. and Lane, N. (2009) ‘Corporate social responsibility: impacts on strategic marketing and customer value’, The Marketing Review, Vol. 8, no. 4, pp.335-360.  Porter, M. E. and Kramer, M. R. (2006), ‘Strategy and Society: The Link Between Competitive Advantage and Social Responsibility’; Harvard Business Review, Vol.84 No.12, pp.78-92. Sadler, D. (2004), ‘Anti-corporate Campaigning and Corporate Social Responsibility: Towards Alternative Spaces of Citizenship?’ Antipode, Vol. 36 No. 5, pp.851-869. Saunders, M., Lewis, P. and Thornhill, A. (2007), ‘Research Methods for Business Studies’, Prentice-Hall, Harlow. Werner, W. and Chandler, D. B. (2011) ‘Strategic Corporate Social Responsibility’, Sage, Thousand Oaks, California.  THE WORLD’S TOP TEN FASHION GOODS RETAILERS’ WEB SITE ADDRESSES Macy’s http://www.macys.com/  TJX http://www.tjx.com/  Kohl’s http://www.kohlscorporation.com/AboutKohls/AboutKohls01.htm J.C. Penney http://www.jcpenney.com/jcp/default.aspx Inditex http://www.inditex.com/en  LVMH http://www.lvmh.com/  H&M http://www.hm.com/gb/  Gap http://www.gap.com/  Isetan http://www.imhds.co.jp/english/index.html     Limited Brands http://www.limitedbrands.com/ 
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12. Globalization effect on employment: an evidence form islamic countries
Authors: Gholamreza Tajgardoon; Mehdi Behname; Khosro Noormohamadi
Published: 18 Jul 2013
Article URL: https://jbrmr.com/details&cid=141
References: Baldwin, R. (1995). “The effect of trade and foreign direct investment on employment and relative wages”, NBER Working Paper, No. 5037 (Cambridge, MA: NBER). Castles, S. (nd) “Development, Social Transformation and Globalization,” CAPSTRANS. Currie, J., Harrison, A., (1997). Trade reform and labor market adjustment in Morocco. Journal of Labor Economics. Faini, R. and J. de Melo, (1996). “Trade Liberalization, Employment and Migration: Some Simulations for Morocco,” in OECD. Ghose, A. K. (2000) ‘Trade liberalisation and manufacturing employment’, ILO, Employment paper 2000/3. Gregorio, R. (1979) “An Economic Analysis of the Effect of Fiscal Incentives for Industrial Promotion,” in Bautista, Power and Associates. Industrial Promotion Policies in the Philippines. PIDS. Hamermesh, D. (1993). Labor Demand, Princeton: Princeton University Press. Hamilton, Gary, Robert Feenstra, and Misha Petrovic. (2004). “Demand Responsiveness and the Emergence of Capitalism in East Asia: A Reassessment of the ‘Asian Miracle’.” Paper submitted to the Globalization, Employment, and Economic Development Workshop, Sloan Workshop Series in Industry Studies. Rockport, Massachusetts, June 14-16. Harrison, A. and G. Hanson (1999). " Who gains from trade reform? Some remaining puzzles," Journal of Development Economics, Vol 59: 125-154. ILO (1996) "The Impact of Globalization on the World of Work" ILO/JIL Network of National Institutes for Labor Studies in Asia and the Pacific, ILO Regional Office for Asia and the Pacific, Bangkok,Thailand. Kletzer, Lori G.. (2001). Job Loss from Imports: Measuring the Costs. Washington, DC: Institute for International Economics. Krueger, A.O., (1983). Trade and Employment in Development Countries. Univ. of Chicago Press, Chicago. Lanzona, L. (ed.) (2001). The Filipino Worker in A Global Economy. Philippine APEC Study Center Network and Philippine Institute for Development Studies. Levinsohn, J. (1999) "Employment responses to international liberalization in Chile," J.of International Economics, 47:321-344. Medalla, E., G. Tecson, R. Bautista, J. Power (1995). Catching up with Asia’s Tigers. Philippine Institute for Development Studies. OECD (1996). Development Strategy, Employment and Migration. O’Rourke, K. and J. G. Williamson (2000). When Did Globalization Begin? NBER Working Paper 7632 Rama, M., (1994). The labor market and trade reform in manufacturing. In: Connolly, M., de Melo, J. (Eds.), The Effects of Protectionism on a Small Country. World Bank Regional and Sectoral Studies, Washington, DC. Rama, M. (2001). “Globalization and Workers in Developing Countries,” Background paper for World Bank (2002) Globalization, Growth and Poverty. Oxford. Revenga, A., (1994). Employment and Wage Effects of Trade Liberalization: the Case of Mexican Manufacturing. Paper Prepared for World Bank Labor Markets Workshop. Tajgardoon, Gholamreza,. Behname, Mehdi., Noormohamadi, Khosro., (2011), Islamic Banking and Economic Growth: An evidence from Asia, World Congress on Islamic Systems 2011 (World-ISLAM2011), 28th – 29th November 2011, Holiday Villa Hotel & Suites, Subang, Malaysia Williamson, Oliver. (1975). Markets and Hierarchies. New York: The Free Press. Williamson, Oliver. (1985). The Economic Institutions of Capitalism: Firms, Markets, Relational Contracting. London: Macmillan. Wood, A. (1996). “Trade and Employment Creation: Possibilities and Limitations,” in OECD.
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13. Microfinance: a tool for poverty reduction in developing countries
Authors: Alex Addae-Korankye
Published: 18 Jul 2013
Article URL: https://jbrmr.com/details&cid=142
References: Adams, Dale W, and Pischke J.D.(1992).  Micro-enterprise credit programs. Déjà vu, World Development 20, 1463- 1470 Bakhtiari (2006). Microfinance and poverty Reduction. Some International Evidence. International Business and Economics Research Journal Dec 2006,  Vol 5, Number 12. Bhatta, Gambhir (2001). “Small is indeed beautiful but----“. The context of microcredit strategies in Nepal, policy studies Journal 29, 283-295. Bhatta, Nitin (1999). Can Microcredit work in the United States? Harvard Business Review 77, 26-27 Brenbach, S. and Guzman, D.(1994).  The Solidarity Group Experience Worldwide in Otero, M. and Rhyne , E(Eds).  The New World of Microenterprise Finance.  Building Healthy Instittutions for the poor. West Hartford, C.T., Kumarian Press. 119-139. Buckley, Grame(1997). Microfinance in Africa. Is it either the problem or the solution? World Development, 25, 1081-1093. Chirwa Ephraim W. (2002).  Microfinance and poverty reduction in Malawi. What has happened to the microfinance revolution? University of Malawi. Wadanda Consult Working paper WC/01/02. Chowdhury et al (2005).  The impact of microcredit on poverty.  Evidence from Bangladesh. Progress in Development studies 5 (4), 298-309. CIDA (2001). Analysis of the Effects of Microfinance on Poverty Reduction, Canadian International Development Agency, Canada. CPRC (2009). The Chronic Poverty Report 2008-2009, Escaping Poverty Traps, Chronic Poverty Research Centre, Northampton. Harper, M. (NABARD, SDC, GTZ, IFAD) 2002. Promotion of Self-help Groups under the SHG-Bank Linkage Programme in India. New Delhi, India: November. Hulme, D. and Mosley, P.(1996). Finance Against Poverty. Vol.1 and 2, Routledge: London. 1996. Hussein Mahila and Hussain Shazreh (2003).  The impact of Microfinance on Poverty and Gender Equity. Approaches and Evidence from Pakistan. Khandker, S. R. (1998). Fighting Poverty with Microcredit, Experience in Bangladesh, Oxford University Press, Oxford. Kimenyi, M. S. (2007). “Ten Commandments of Pro-Poor Growth‟, in Poverty in Focus, Analysing and Achieving Pro-Poor Growth, International Poverty Centre (ed), UNDP, Brazil, pp.26-27. Ledgerwood, Joanna (1999); Microfinance Handbook; Sustainable Banking with the poor: An institutional and financial Perspective; World Bank, Washington D.C. Otero, M.(1999 p.8); Cited in Wrenn Eoin, (2005).  Micro-Finance. Otero, Maria(1989).  A handful of rice. Savings Mobilization by Microenterprise Programmes and Perspectives for the Future. Accion Internationale. Otero, M. and Rhyne, E. (1994). The New World of Microenterprise Finance, London: IT Publications. Sanders, Cynthia K.(2002). The impact of Microenterprise assistance programs. A comparative study of program participants, non-participants, and other low-wage workers, the social service review 76, 321-340. Santen R.M.V (2010). Microfinance as a Poverty Reduction Policy. Schreiner, Mark and Woller Gary(2003).  Microenterprise development programs in the United States and in the developing world, world development 31, 1567-1580. Schreiner, Mark(1999). Self employment, microenterprise, and the poorest Americans. The social service review 73, 496-523. Snow, Douglas R, and Buss Terry F (2001).  Development and the role of microcredit. Policy Studies Journal 29, 296-307 UNDP, Citicorp Foundation, Microstart Guide 1997, A guide for planning, starting and managing a microfinance programme; Private Sector Development Programme, New York, USA. Woller,  Gary, Dunford Christopher, and Woodworth Warner(1999a). Where to Microfinance.  International Journal of Economic Development 1, 29-64. Wooler, Gay, and Woodworth Warner(2001). Microcredit as a grassroot’s policy for international development. Policy studies Journal 29, 267-282. World Bank(2001).  World Development Report 2000/2001. Attacking poverty. New York; Oxford University Press. Wrenn E.(2005). Microfinance; Literature review. Yunus, M. (1999). Banker to the Poor, Micro-Lending and the Battle against World Poverty, PublicAffairs, New York. (http://www.grameen-info.org/mcredit/cmodel.html) http://www.ceylincogrameen.lk/micro.htm). www.cgap.org,).
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