@article{justinbeneke2015189,
  title = {The effect of corporate reputation on retailer brand equity: A study of two South African grocery chains},
  author = {Justin Beneke and Victoria Chamberlain and Raeesah Chohan and Martin Neethling},
  journal = {Journal of Business and Retail Management Research},
  volume = {Volume 09},
  number = {Issue 2},
  year = {2015},
  url = {https://jbrmr.com/details&cid=189},
}

@article{belkacemdjamila2015190,
  title = {The detection of industrial clusters in Algeria},
  author = {Belkacem Djamila and Herizi Ratiba and Moussi Oumelkheir},
  journal = {Journal of Business and Retail Management Research},
  volume = {Volume 09},
  number = {Issue 2},
  year = {2015},
  url = {https://jbrmr.com/details&cid=190},
}

@article{kasturinaik2015191,
  title = {An assessment of departmental store service effectiveness using a modified SERVQUAL approach},
  author = {Kasturi Naik and Srini. R. Srinivasan},
  journal = {Journal of Business and Retail Management Research},
  volume = {Volume 09},
  number = {Issue 2},
  year = {2015},
  url = {https://jbrmr.com/details&cid=191},
}

@article{needornrichard2015192,
  title = {Cost benefit analysis of re-engineering the business process in Nigerian banks},
  author = {Needorn Richard and Thank God C. Agwor},
  journal = {Journal of Business and Retail Management Research},
  volume = {Volume 09},
  number = {Issue 2},
  year = {2015},
  url = {https://jbrmr.com/details&cid=192},
}

@article{markokimpel2015193,
  title = {The right pricing strategy for offline retailers when expanding into the online sales channel},
  author = {Marko Kimpel and Colette Friedrich},
  journal = {Journal of Business and Retail Management Research},
  volume = {Volume 09},
  number = {Issue 2},
  year = {2015},
  url = {https://jbrmr.com/details&cid=193},
}

@article{justinbeneke2015194,
  title = {The impact of willingness to engage in negative electronic word-of-mouth on brand attitude: a study of airline passengers in South Africa},
  author = {Justin Beneke and Jodi Mill and Kalyssa Naidoo and Bradley Wickham},
  journal = {Journal of Business and Retail Management Research},
  volume = {Volume 09},
  number = {Issue 2},
  year = {2015},
  url = {https://jbrmr.com/details&cid=194},
}

@article{karoljacewicz2015195,
  title = {Analysis of archetypal characteristics of social customer relationship management},
  author = {Karol Jacewicz and June-Suh Cho},
  journal = {Journal of Business and Retail Management Research},
  volume = {Volume 09},
  number = {Issue 2},
  year = {2015},
  url = {https://jbrmr.com/details&cid=195},
}

@article{ybshin2015196,
  title = {Information processing model to measure important determinants on job satisfaction},
  author = {YB Shin and SH Koh and CS Shim},
  journal = {Journal of Business and Retail Management Research},
  volume = {Volume 09},
  number = {Issue 2},
  year = {2015},
  url = {https://jbrmr.com/details&cid=196},
}

@article{faajiravanenge2015197,
  title = {Effects of market infrastructure and poor access to markets on marketing of grains in selected states of Northern Nigeria, West Africa},
  author = {Faajir Avanenge},
  journal = {Journal of Business and Retail Management Research},
  volume = {Volume 09},
  number = {Issue 2},
  year = {2015},
  url = {https://jbrmr.com/details&cid=197},
}