Journal of Business and Retail Management Research
Volume 11 Issue 4 (July 2017)
Issue citation and reference package
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1. Is information quality on a shopping website a deciding factor for South African consumers?
Authors: Yu-ting Hung; Michael C Cant
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=287
References: Al-Maghrabi, T., Dennis, C., Halliday, S.V. & BinAli, A. 2011.Determinants of customer continuance intention of online shopping. International Journal of Business Science and Applied Management, 6(1):41-65. Al-Mamary, Y.H., Shamsuddin, A. &Aziati, N. 2014.The relationship between system quality, information quality and organisational performance. International Journal of Knowledge and Research in Management and E-commerce, 4(3):7-10. Bagdoniene, L. & Zemblyte, J. 2009. Online shopping motivation factors and their effect on lithuanian consumers online shopping factors : review of some studies results. Economics & Management, 14(2009):367–374. Bai, B., Law, R. & Wen, I. 2008. The impact of website quality on customer satisfaction and purchase intentions: evidence from Chinese online visitors. International Journal of Hospitality, 27(2008):391-402. Barnes, S. & Vidgen, R., 2002.An integrative approach to the assessment of e-commerce quality. Journal of Electronic Commerce Research, 3(3):114-127. Bizer, C. 2007.Quality-Driven Information Filtering in the Context of Web-Based Information Systems.Mcom Thesis. Freie Universitat Berlin. Botha, D.H. 2015. The determinants of South African consumers’ online shopping satisfaction. Mcom Thesis. Pretoria: University of Pretoria. Bothma. C. & Gopaul, M. 2015. E-marketing in the South African context. Cape Town:Juta. Bourlakis, M., Papagiannidis, S. & Fox, H. 2008. E-Consumer Behaviour: Past, Present and Future Trajectories of an Evolving Retail Revolution. International Journal of E-Business Research. 4(3):64–76.  Cheung, C.M.K. & Lee, M.K.O. 2005.Research framework of consumer satisfaction with Internet shopping. Sprouts: Working Papers on Information System, 5(26):1-19. CP-Africa. 2013. Infographic: E-commerce in Africa - preferences of African consumers in Nigeria, Kenya and South Africa. CPAfrica.[Online] Available from: http://www.cp-africa.com/2013/06/03/e-commerce-in-africa/ [Accessed: 2013-09-30]. Croker, A.D. 2009. Customer satisfaction in the online grocery shopping market. Mcom Thesis. University of South Africa. Cunningham, N. 2015. Consumers perception of shopping channel attributes and risk factors influencing apparel purchases. Mcom Thesis. University of Johannesburg. Dai, B., Forsythe, S. & Kwon, W.S. 2014. The impact of online shopping experience on risk perception and online purchase intentions: does product category matter? Journal of Electronic Commerce Research, 15(1):13-24. De Swardt, M. & Wagner, C. 2008. Factors influencing the choice to shop online: a psychological study in a South Africa context. New Voices in Psychology, 4(2):68-82. DeLone, W.H. & McLean, E.R. 2003. The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 4(19):9-30.  DeLone, W.H. & McLean, E.R. 2004. Measuring e-Commerce Success: Applying the DeLone& McLean Information Systems Success Model. International Journal of Electronic Commerce, 9(1):31-47. Elkhatib, Y., Killick, R., Mu, M. & Race, N. 2014. Just Browsing?: Understanding User Journeys in Online TV. Proceedings of the 22Nd ACM International Conference on Multimedia. 965–968.  Ghaffari, A. &Ashkiki, M.F. 2015.The impact on the quality of the website to buy online customers.Journal of Applied Environmental and Biological Sciences, 5(11S):516-526. Gorla, N., Somers, T.M. & Wong, B. 2010.Organisational impact of system quality, information quality and service quality. Journal of Strategic Information Systems, 19(2010):207-228. Harker, S. &Riccio, J. 2012.The future of retail – consumer adaptive retailing. PwC. [Online] Available from: http://www.pwc.com.au/industry/retail-consumer/assets/ Digital-Media-Paper-Jul12.pdf [Downloaded: 2014-05-24]. Huang, Z. &Benyoucef, M. 2013. From e-commerce to social commerce: a close look at design features. Electronic Commerce Research and Applications, 12(4):246-259. Hwang, D., Preiser-Houy, L. & Shang, R.A. 2012. A comprehensive framework for online store functionalities. Issues in Information Systems, 13(2):336–345. Jeng, S. 2013. Online gift-searching: gift-giving orientations and perceived benefits of searching. Online Information Review, 37(5):771-786.  Jusoh, Z.M. & Ling, G.H. 2012. Factors influencing consumers’ attitude towards e-commerce purchases through online shopping. International Journal of Humanities and Social Science, 2(4):223–230. Katawetawaraks, C. & Wang, C.L. 2011. Online Shopper Behavior: influences of Online Shopping Decision. Asian Journal of Business Research. 1(2):66–74.  Keisidou, E., Sarigiannidis, L. & Maditinos, D. 2011. Consumer characteristics and their effect on accepting online shopping, in the context of different product types. International Journal of Business Science and Applied Management, 6(2):31–51. Kempen, E., Kasambala, J. &Toerien, E. 2015.A conceptual framework of e-fashion shopping intent.The Retail and Marketing Review, 11(1):23-43. Kim, C., Galliers, R.D., Shin, N., Ryoo, J.H. & Kim, J. 2012. Factors influencing Internet shopping value and customer repurchase intention. Electronic Commerce Research and Application, 11(4):374-387. Kim, H. &Niehm, L.S. 2009.The impact of website quality on information quality, value and loyalty intentions in apparel retailing. Journal of Interactive Marketing, 23(2009):221-233. Kim, J. & Lennon, S.J. 2013. The effects of reputation and website quality on online consumers’ emotion, perceived risk and purchase intention: based on the stimulus-organism-response model. Journal of Research in Interactive Marketing, 7(1):33-56. Kuo, H. & Chen, C. 2011.Application of quality function deployment to improve the quality of Internet shopping website interface design. International Journal of Innovative Computing, Information and Control, 7(1):253-268. K3 Retail. 2016. Personalisation: why it’s the future of retail. K3 Retail. [Online] Available from: www.k3retail.com/do_download/.../K3_Personalisation_WP_MRCH 15_sprd_1-4.pdf [Downloaded: 2017-01-24]. Lawless, S., O’Connor, A. &Mulwa, C. 2010.A proposal for the evaluation of adaptive personalised information retrieval.CIRSE ’10 Workshop on Contextual Information Access, Seeking and Retrieval Evaluation, 28th March, 2010, Milton Keynes, UK. Liang, T.P., Li, Y.W. & Turban, E. 2009. Personalised services as empathic responses: the role of intimacy. PACIS 2009 Proceedings. Lin, H.-F. 2007. The Impact of Website Quality Dimensions on Customer Satisfaction in the B2C E-commerce Context. Total Quality Management & Business Excellence. 18(4):363–378.  Lobaugh, K., Simpson, J. &Ohri, L. 2014. The new digital divide: retailers, shoppers and the digital influence factor. Deloitte Development LLC.[Online] Available from:  https://www2.deloitte.com/content/dam/Deloitte/us/Documents/consumer-business/us-rd-thenewdigitaldivide-041814.pdf [Downloaded: 2017-01-23]. Loiacono, E.T., Watson, R.T. &Goodhue, D.L. 2002.WEBQUAL: A measure of website quality. American Marketing Association, 13(2002):432:438. Mai, J. 2013. The quality and qualities of information. Journal of the American Society for Information Science and Technology, 64(4):675-688. Malhotra, N.K. 2010.Marketing research: An applied orientation. 6th edition. New Jersey: Pearson. Mazaheri, E., Richard, M.O. & Laroche, M. 2011. Online consumer behavior: Comparing Canadian and Chinese website visitors. Journal of Business Research. 64(9):958–965.  Milan, G.S., Bebber, S., De Toni, D. &Eberle, L. 2015.Information quality, distrust and perceived risk as antecedents of purchase intention in the online purchase context. Journal of Management Information System & E-commerce, 2(2):111-129. Mohanlal, A. 2011. Factors influencing South African Internet users purchasing a product or service online. MBA Thesis. University of KwaZulu Natal.  Morgan, J. 2014. Are you confusing your customers? John Morgan. [Online] Available from: http://johnmichaelmorgan.com/are-you-confusing-your-customers/ [Accessed: 2014-05-29]. Morisson, K. 2014. Social media has changed how consumers shop online. AdWeek.[Online] Available from:http://www.adweek.com/digital/social-media-changed-consumers-shop-online-infographic/ [Accessed: 2017-02-21]. Nagra, G. & Gopal, R. 2013. An study of Factors Affecting on Online Shopping Behavior of Consumers. International Journal of Scientific and Research Publications. 3(6):1–4. Niranjanamurthy, M. &Chahar, D. 2013.The study of e-commerce security issues and solutions. International Journal of Advanced Research in Computer and Communication Engineering, 2(7):1-12. Patel, N. 2011.7 common sales mistakes and how to avoid them.QuickSprout, LLC. [Online] Available from: http://www.quicksprout.com/2011/09/15/7-common-sales-mistakes -and-how-to-avoid-them/ [Accessed: 2014-05-29]. Safari, A. 2011.Customers’ international online trust – insights from focus group interviews. Journal of Theoretical and Applied Electronic Commerce Research, 7(2):59-72. Sanje, G. &Senol, I. 2012.The importance of online behavioural advertising for online retailers. International Journal of Business and Social Science, 3(18):114-121. Scherbaum, C. &Schockley, K. 2015.Analysing quantitative data for business and management students. London: Sage.  Shanthi, R. & Kannaiah, D. 2015. Consumers’ Perception on Online Shopping. Journal of Marketing and Consumer Research, 13(2015):14–20.  Sharma, R.S., Alexander, N., Ho, W.C. &Arasu, P.K. 2013.Functional modelling and analysis of IDM e-tailer platforms. International Journal of E-Business Research, 7(20101):38-59. Sharkey, U., Scott, M. & Acton, T. 2010. The influence of quality on e-commerce success: An empirical application of the DeLone and McLean IS success model. International Journal of E-Business Research, 6(1):68-84. Song, J., Baker, J., Lee, S. & Wetherbe, J.C. 2012. Examining online consumers’ behavior: A service-oriented view. International Journal of Information Management, 32(3):221-231. Snyman, A.N. 2015. Barriers and motivators to online grocery shopping in South Africa: a supply chain perspective. Mcom Thesis. University of South Africa. Tapson, M.J. 2009.Demographical diversity influence on online shopping orientation and propensity to buy online.Mcom Thesis. Grahamstown: Rhodes University. Webb, H.W. & Webb, L.A. 2004.SiteQual: An integrated measure of website quality. Journal of Enterprise Information Management, 17(6):430-440. Wiid, J. & Diggines, C. 2013.Marketing research.4th ed. Cape Town: Juta. Wu, K., Huang, S.Y., Yen, D.C. & Popova, I. 2012.The effect of online privacy policy on consumer privacy concern and trust. Computers in Human Behaviour, 28(2012):889-897.
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2. A study on parameters of online reviews content that influence consumers buying behaviour- an Indian perspective
Authors: Prashant Devedi; R. Sujatha; Ruchi Pathak
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=288
References: Arndt, J. (1967) Role of product-related conversations in the diffusion of a new product. Journal of Marketing Research 4, 291–5. Bickart, Barbara and Robert M. Schindler (2001), “Internet Forums as Influential Sources of Consumer Information,” Journal of Interactive Marketing, 15(3), 31-40. Chen, Stephen (2001), “Assessing the Impact of the Internet on Brands,” Journal of Brand Management, 8(4-5), 288-295  Cheung Christy M.K., Lei Zhu, Timothy Kwong, Gloria W.W. Chan, MoezLimayem,                                  (2003) Online Consumer Behavior: A Review and Agenda for Future Research, 16th Bled eCommerce Conference eTransformation.  Chris Forman and Anindya Ghose, Batia (2008). Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets, Information Systems Research, Vol. 19, No. 3, pp. 291–313. Dabholkar, P.  2006. “Factors Influencing Consumer Choice of a ‘Rating Web Site’:  An Experimental Investigation of an Online Interactive Decision Aid,” Journal of Marketing Theory and Practice (14:4), pp. 259-273.  Gopinath, S., P.K. Chintagunta, S. Venkataraman. 2013. Blogs, advertising and local-market movie boxoffice performance, Management Science (Articles in Advance) 1-20.    Hansen, T. (2005). Perspectives on Consumer Decision Making: an Integrated Approach. Journal of Consumer Behaviour, 4(6), 420–437.  J. A. Chevalier and D. Mayzlin (2006).  “The effect of word of mouth on sales: Online book reviews”, Journal of Marketing Research, vol. 43, no. 3, pp. 345-354.  Jiang, Z., and Benbasat, I.  2007. “Investigating the Influence of the Functional Mechanisms of Online Product Presentations,” Information Systems Research (18:4), pp. 221-244.  Kumar, N., and Benbasat, I.  2006. “The Influence of Recommendations on Consumer Reviews on Evaluations of Websites,” Information Systems Research (17:4), pp. 425-439.  Liu, Y. 2006. Word-of-mouth for movies: Its dynamics and impact on box office revenue. Journal of Marketing 70(3) 74-89. Luca, Michael, Georgios Zervas. 2015. Fake it till you make it: Reputation, competition, and yelp review fraud. Management Science, Forthcoming. Mudambi&Schuff (2010). Consumer Reviews on Amazon.com, MIS Quarterly Vol. 34 No. 1, pp. 185-2000.    N. Hu, L. Liu, and J. Zhang (2008). “Do online reviews affect product sales? The role of reviewer characteristics and temporal effects”, Information Technology & Management, vol. 9, no. 3, pp. 201-214. Nga N. Ho-Dac, Stephen J. Carson, and William L. Moore (2013). The effects of positive and negative online customer reviews: do brand strength and category maturity matter?   Journal of Marketing, American Marketing Association, preprint version. P. Chatterjee, (2000). “Online reviews: Do consumers use them?”, Advances in Consumer Research, vol. 28, no. 1, pp. 129-133  P. J. Sher and S. Lee, (2009). “Consumer skepticism and online reviews: An elaboration likelihood model perspective”, Social Behavior and Personality, vol. 37, no. 1, pp. 137-144.  P. Resnick, R. Zeckhauser, E. Friedman, K. Kuwabara (2000). “Reputation systems” Communications of the ACM, vol. 43, no. 12, pp. 45-48.  Pride, W. M., Ferrell, O. C. (2007). Foundations of Marketing (2nd ed.). Boston, MA: Houghton Miffin Company. Riegner C, (2007). Word of mouth on the web: The impact of web 2.0 on consumer purchase decisions, Journal of advertising research. VOL 47(4). 436-447. Shih Yung Chou (2012). Online Reviews and Pre-Purchase Cognitive Dissonance: A Theoretical Framework and Research Propositions, Journal of Emerging Trends in Computing and Information Sciences, VOL. 3, NO. 2. Sonnier, G.P., L. McAlister, O.J. Rutz, (2011). A dynamic model of the effect of online communications on firm sales. Marketing Science 30(4) 702-716.    Y. Chen and J. Xie (2008). “Online consumer review: wordof-mouth as a new element of marketing communication mix”, Management Science, vol. 54, no. 3, pp. 477-491. Zan Mo, Yan-Fei Li, Peng Fan (2015). Effect of Online Reviews on Consumer Purchase Behaviour, Journal of Service Science and Management, Vol: 8, 419-424.
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3. The effect of quality culture on university performance
Authors: Haim Hilman; Ahmed Abubakar; Narentheren Kaliappen
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=289
References: Aguillo, I. F., Bar-Ilan, J., Levene, M., & Ortega, J. L. (2010). Comparing university rankings. Scientometrics, 85(1), 243-256. Ahmed, H. O. K. (2015). Strategic approach for developing world-class Universities in Egypt. Journal of Education and Practice, 6(5), 125-145. Ali, M. H., & Musah, B. M. (2012). Investigation of Malaysian higher education quality culture and workforce performance. Quality Assurance in Education, 20(3), 289-309. Al-Otaibi, F. M. S. (2015). Role of exploratory factor analysis applicability of TQM practices on the items of quality culture in the kingdom of Saudi Arabia. International Journal of Business and Management, 10(1), 136-143. Altbach, P. G. (2004). Globalisation and the university: Myths and realities in an unequal world. Tertiary Education & Management, 10(1), 3-25. Altbach, P. G. (2009). Peripheries and centers: Research universities in developing countries. Asia Pacific Education Review, 10(1), 15-27. Altbach, P. G., & Balan, J. (2007). World class worldwide: Transforming research universities in Asia and Latin America. JHU Press Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological bulletin, 103(3), 411. Arulampalam, W., Naylor, R. A., & Smith, J. (2012). Am I missing something? The effects of absence from class on student performance. Economics of Education Review, 31(4), 363-375. Breakwell, G. M., & Tytherleigh, M. Y. (2010). University leaders and university performance in the United Kingdom: is it ‘who 'leads, or ‘where 'they lead     that matters most?. Higher  Education, 60(5), 491-506. Collins, F. L., & Ho, K. C. (2014). Globalising higher education and cities in Asia and the Pacific. Asia Pacific Viewpoint, 55(2), 127-131.  Deshpande, M. (2014). Entrepreneurship Approach to Higher Education Policy Aspects. Handbook of Research on Higher Education in the MENA Region: Policy and Practice: Policy and Practice, 148. Douglass, J. A. (2016, December 2). University leadership ‘poor’ quality, says higher education scholar. Times Higher Education. Retrieved from  https://www.timeshighereducation.com/news/university-leadership-poor-quality-says-higher-education-scholar. Falk, R. F., & Miller, N. B. (1992). A primer for soft modeling. University of Akron Press. Gao, Z., Ye, J., & Huang, Y. (2012). Study on the Construction of Enterprise Quality Culture for Brand Strategy. iBusiness, 4(3), 260-264.  Gholami, R., Sulaiman, A. B., Ramayah, T., & Molla, A. (2013). Senior managers’ perception on green information systems (IS) adoption and environmental performance: Results from a field survey. Information & Management, 50(7), 431-438. Gillies, A. C. (2015). Tools to support the development of a quality culture in a learning organisation. The TQM Journal, 27(4), 471-482.  Hatakenaka, S. (2015). The role of higher education institutions in innovation and economic development. International Higher Education, (47). Hung, W. C., Ding, C. G., Wang, H. J., Lee, M. C., & Lin, C. P. (2015). Evaluating and comparing the university performance in knowledge utilization for patented inventions. Scientometrics, 102(2), 1269-1286. Irani, Z., Beskese, A., & Love, P. E. D. (2004). Total quality management and corporate culture: constructs of organisational excellence. Technovation, 24(8), 643-650. Jia, H., (2003). Enterprise quality culture construction and enterprise quality management, Journal of Engineering Quality, 46(10), 175-180. Jinhui Wu, S., Zhang, D., & Schroeder, R. G. (2011). Customization of quality practices: the impact of quality culture. International Journal of Quality and Reliability Management, 28(3), 263-279. Kabakchieva, D. (2013). Predicting student performance by using data mining methods for classification. Cybernetics and information technologies,13(1), 61-72. Karpinski, A. C., Kirschner, P. A., Ozer, I., Mellott, J. A., & Ochwo, P. (2013). An exploration of social networking site use, multitasking, and academic performance among United States and European university     students. Computers in Human Behavior, 29(3), 1182-1192. Kasim, R. S. R., & Noh, I. (2012). The impact of organisational innovativeness on     the performance of the university: An analysis among selected Malaysian private universities. in Innovation Management and Technology Research (ICIMTR), 2012 International Conference on (pp. 1-5). IEEE. Khattak, N. U. R. (2012). The contribution of education to economic growth: evidence from Pakistan. International Journal of Business and Social Science, 3(4), 145-151.  Koskei, R., Katwalo, A. M., & Asienga, I. (2015). Influence of Quality Culture on Performance of Research Institutions in Kenya. African Journal of Business & Economic Research, 10(1), 25-54.  Kostopoulos, G., Kotsiantis, S., & Pintelas, P. (2015). Predicting Student Performance in Distance Higher Education Using Semi-supervised     Techniques. In Model and Data Engineering (pp. 259-270). Springer International Publishing. Liu, L. M. (2000). On enterprise quality culture aesthetic evaluation, Journal of Metallurgical Standardization and Quality, 18 (1), 69-72 Luan, P. V. (2011, December 4). VIETNAM: Higher education quality poor, says minister. University World News. Retrieved from  http://www.universityworldnews.com/article.php?story=2011120222340    338 Luxbacher, G. (2013). World University Rankings: How much influence do they really have? The Guardian. Retrieved from http://www.theguardian.com Marginson, S., & Sawir, E. (2006). University leaders’ strategies in the global environment: A comparative study of Universitas Indonesia and the Australian National University. Higher Education, 52(2), 343-373. McCormack, J., Propper, C., & Smith, S. L. (2013). Herding cats? Management and university performance. The Economic Journal, 124 (August), F534–    F564.  Mpaata, A. K. (2010). University Competiveness through Quality assurance; The Challenging Battle for Intellectuals. Ning, H., (2008) Discussion on enterprise quality culture significance, Journal of Science and Technology Information, 5(18), 71-76. Popa, F. (2005). The culture of quality-the essential condition for the institutions involved in changing management. in International Conference on Management and Industrial Engineering (p. 306). Niculescu Publishing House. Ramayah, T., Lee, J. W. C., & In, J. B. C. (2011). Network collaboration and performance in the tourism sector. Service Business, 5(4), 411-428. Richardson, M., Abraham, C., & Bond, R. (2012). Psychological correlates of university students' academic performance: a systematic review and meta-analysis. Psychological bulletin, 138(2), 353. Ringle, C. M., Wende, S., & Becker, J. M. (2015). SmartPLS 3. Boenningstedt: SmartPLS GmbH, http://www. smartpls. com. Salmi, J. (2009). The challenge of establishing world-class universities. World Bank. Salmi, J. (2015). To Be or Not to Be—A World-Class University?. International Higher Education, (80), 17-18.  Shin, J. C., & Jang, Y. S. (2013). World-class university in Korea: Proactive government, responsive university, and procrastinating academics. In institutionalization of world-class university in global competition (pp. 147-163). Springer Netherlands Shin, J. C., & Toutkoushian, R. K. (2011). The past, present, and future of university rankings, in University Rankings (pp. 1-16). Springer Netherlands. Wu, S. J. (2015). The impact of quality culture on quality management practices and performance in Chinese manufacturing firms. International Journal of Quality & Reliability Management, 32(8), 799-814. Yorke, M. (2000). Developing a quality culture in higher education. Tertiary Education and Management, 6(1), 19-36. Yusof, A., & Ali, J. (2000). Managing culture in organization. Malaysian Management Journal, 35(2), 60-65
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4. Retail loyalty programmes: relationships between the customer and the retailer in South Africa-an exploratory study
Authors: K.M. Corbishley
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=290
References: Aguillo, I. F., Bar-Ilan, J., Levene, M., & Ortega, J. L. (2010). Comparing university rankings. Scientometrics, 85(1), 243-256. Ahmed, H. O. K. (2015). Strategic approach for developing world-class Universities in Egypt. Journal of Education and Practice, 6(5), 125-145. Ali, M. H., & Musah, B. M. (2012). Investigation of Malaysian higher education quality culture and workforce performance. Quality Assurance in Education, 20(3), 289-309. Al-Otaibi, F. M. S. (2015). Role of exploratory factor analysis applicability of TQM practices on the items of quality culture in the kingdom of Saudi Arabia. International Journal of Business and Management, 10(1), 136-143. Altbach, P. G. (2004). Globalisation and the university: Myths and realities in an unequal world. Tertiary Education & Management, 10(1), 3-25. Altbach, P. G. (2009). Peripheries and centers: Research universities in developing countries. Asia Pacific Education Review, 10(1), 15-27. Altbach, P. G., & Balan, J. (2007). World class worldwide: Transforming research universities in Asia and Latin America. JHU Press Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological bulletin, 103(3), 411. Arulampalam, W., Naylor, R. A., & Smith, J. (2012). Am I missing something? The effects of absence from class on student performance. Economics of Education Review, 31(4), 363-375. Breakwell, G. M., & Tytherleigh, M. Y. (2010). University leaders and university performance in the United Kingdom: is it ‘who 'leads, or ‘where 'they lead     that matters most?. Higher  Education, 60(5), 491-506. Collins, F. L., & Ho, K. C. (2014). Globalising higher education and cities in Asia and the Pacific. Asia Pacific Viewpoint, 55(2), 127-131.  Deshpande, M. (2014). Entrepreneurship Approach to Higher Education Policy Aspects. Handbook of Research on Higher Education in the MENA Region: Policy and Practice: Policy and Practice, 148. Douglass, J. A. (2016, December 2). University leadership ‘poor’ quality, says higher education scholar. Times Higher Education. Retrieved from  https://www.timeshighereducation.com/news/university-leadership-poor-quality-says-higher-education-scholar. Falk, R. F., & Miller, N. B. (1992). A primer for soft modeling. University of Akron Press. Gao, Z., Ye, J., & Huang, Y. (2012). Study on the Construction of Enterprise Quality Culture for Brand Strategy. iBusiness, 4(3), 260-264.  Gholami, R., Sulaiman, A. B., Ramayah, T., & Molla, A. (2013). Senior managers’ perception on green information systems (IS) adoption and environmental performance: Results from a field survey. Information & Management, 50(7), 431-438. Gillies, A. C. (2015). Tools to support the development of a quality culture in a learning organisation. The TQM Journal, 27(4), 471-482.  Hatakenaka, S. (2015). The role of higher education institutions in innovation and economic development. International Higher Education, (47). Hung, W. C., Ding, C. G., Wang, H. J., Lee, M. C., & Lin, C. P. (2015). Evaluating and comparing the university performance in knowledge utilization for patented inventions. Scientometrics, 102(2), 1269-1286. Irani, Z., Beskese, A., & Love, P. E. D. (2004). Total quality management and corporate culture: constructs of organisational excellence. Technovation, 24(8), 643-650. Jia, H., (2003). Enterprise quality culture construction and enterprise quality management, Journal of Engineering Quality, 46(10), 175-180. Jinhui Wu, S., Zhang, D., & Schroeder, R. G. (2011). Customization of quality practices: the impact of quality culture. International Journal of Quality and Reliability Management, 28(3), 263-279. Kabakchieva, D. (2013). Predicting student performance by using data mining methods for classification. Cybernetics and information technologies,13(1), 61-72. Karpinski, A. C., Kirschner, P. A., Ozer, I., Mellott, J. A., & Ochwo, P. (2013). An exploration of social networking site use, multitasking, and academic performance among United States and European university     students. Computers in Human Behavior, 29(3), 1182-1192. Kasim, R. S. R., & Noh, I. (2012). The impact of organisational innovativeness on     the performance of the university: An analysis among selected Malaysian private universities. in Innovation Management and Technology Research (ICIMTR), 2012 International Conference on (pp. 1-5). IEEE. Khattak, N. U. R. (2012). The contribution of education to economic growth: evidence from Pakistan. International Journal of Business and Social Science, 3(4), 145-151.  Koskei, R., Katwalo, A. M., & Asienga, I. (2015). Influence of Quality Culture on Performance of Research Institutions in Kenya. African Journal of Business & Economic Research, 10(1), 25-54.  Kostopoulos, G., Kotsiantis, S., & Pintelas, P. (2015). Predicting Student Performance in Distance Higher Education Using Semi-supervised     Techniques. In Model and Data Engineering (pp. 259-270). Springer International Publishing. Liu, L. M. (2000). On enterprise quality culture aesthetic evaluation, Journal of Metallurgical Standardization and Quality, 18 (1), 69-72 Luan, P. V. (2011, December 4). VIETNAM: Higher education quality poor, says minister. University World News. Retrieved from  http://www.universityworldnews.com/article.php?story=2011120222340    338 Luxbacher, G. (2013). World University Rankings: How much influence do they really have? The Guardian. Retrieved from http://www.theguardian.com Marginson, S., & Sawir, E. (2006). University leaders’ strategies in the global environment: A comparative study of Universitas Indonesia and the Australian National University. Higher Education, 52(2), 343-373. McCormack, J., Propper, C., & Smith, S. L. (2013). Herding cats? Management and university performance. The Economic Journal, 124 (August), F534–    F564.  Mpaata, A. K. (2010). 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5. Influence of quality relationship and satisfaction on loyalty: study on supplier in Indonesia
Authors: Dyah Sugandini; Benny Wendry; Muafi
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=291
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6. An empirical analysis of sectoral indices movement in Malaysian stock market
Authors: Jaafar Pyeman; Ismail Ahmad
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=292
References: Asaolu, T. O., and Ogunmuyiwa, M. S. (2011). An econometric analysis of the impact of macroeconomic variables on stock market movement in Nigeria.Asian Journal of Business Management, 3(1), 72-78. Baur, D. G., and Lucey, B. M. (2010). Is gold a hedge or a safe haven? An analysis of stocks, bonds and gold.Financial Review, 45(2), 217-229. Fatima, T., and Bashir, A. (2014). Oil Price and Stock Market Fluctuations: Emerging Markets (A Comparative Study of Pakistan and China). International Review of Management and Business Research, 3(4), 1958-1976. Fedorova, E. A., and Pankratov, K. A. (2010). Influence of macroeconomic factors on the Russian stock market. Studies on Russian Economic Development, 21(2), 165-168. Gencer, H. G., and Demiralay, S. (2014). Shock and Volatility Spillovers between Oil Prices and Turkish Sector Returns.International Journal of Economics and Finance, 6(2), 174-180. Hosseini, S. M., Ahmad, Z., and Lai, Y. W. (2011).The role of macroeconomic variables on stock market index in China and India. International Journal of Economics and Finance, 3(6), 233-243. Ibrahim, M. H. (2000). Cointegration and Granger Causality Tests of Stock Price and Exchange Rate Interactions in Malaysia, ASEAN Economic Bulletin, 17, 1: 36-47. Jaafar, P., & Ismail, A. (2009).Dynamic relationship between sector-specific indices and macroeconomic fundamentals, Malaysian Accounting Review, 8(1), 81-100. Joshi, P., and Giri, A. K. (2013). An empirical analysis of the linkages between stock market indices and macro-economic variables: Evidences from India. International Academic Research Journal of Economics and Finance, 2(1), 17-24. Kalyanaraman, L., and Al Tuwajri, B. (2014). Macroeconomic forces and stock prices: some empirical evidence from Saudi Arabia. International Journal of Financial Research, 5(1), p81. Khan, M. N., andZaman, S. (2011). Impact of Macroeconomic Variables on Stock Prices: Empirical Evidence from Karachi Stock Exchange, Pakistan. International Journal of Operational Management, Marketing and Services, 1(1), 78-84. Masih, R., Peters, S., and De Mello, L. (2011). Oil price volatility and stock price fluctuations in an emerging market: evidence from South Korea. Energy Economics, 33(5), 975-986. Maysami, R. C., Howe, L. C., andHamzah, M. A. (2004). Linkages between macroeconomic variables and stock market indices: cointegration evidence from stock exchange of Singapore’s all-S sector indices. JurnalPengurusan, 24(1), 47-77. Mohamed, S., Ali, A., Azman, K. and Abdullah, N. (2011). Malaysian Sectoral Indices VS Macroeconomic Factors, Any Correlation?: Evidence From Malaysia, International Proceedings of Economics Development and Research, 4, 493-497. Park, J., and Ratti, R. A. (2008).Oil price shocks and stock markets in the US and 13 European countries.Energy Economics, 30(5), 2587-2608. Phylaktis, Kate, Ravazzolo and Fabiola (2005). Stock Prices and Exchange Rate Dynamics, Journal of International Money and Finance, 24: 1031-1053. Singh, G. (2015). The Linkages Between Exchange Rate and Stock Price in India: An Empirical Study. IUP Journal of Financial Risk Management, 12(2), 18-29. Wongbangpo, P., and Sharma, S. C. (2002). Stock market and macroeconomic fundamental dynamic interactions: ASEAN-5 countries. Journal of Asian Economics, 13(1), 27-51. Zhao, H. (2010). Dynamic linkages between exchange rate and stock price: Evidence from China. Research in International Business and Finance, 24(2), 103-112.
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7. Does knowledge based psychological ownership matter? Transformational leadership and knowledge hiding: A proposed framework
Authors: Sahnun Ladan; Norani Binti Nordin; Belal, H. M
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=293
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8. The effect of family and internal control on family firm performance: evidence from Indonesia Stock Exchange (IDX)
Authors: Danies Pradana Yudha; Arif Singapurwoko
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=294
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9. Arranging events for entrepreneurs: waste of money or value for money
Authors: Michael C. Cant
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=295
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10. Antecedents of absorptive capacity: A proof of proposition
Authors: Wayan Gede Supartha; Ida Ayu Dewi Kumala Ratih
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=296
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Semarang: Undip Liao, Shu-hsien; Fei, Wu-Chen and Chen, Chih-Chiang.2007. Knowledge sharing, absorptive capacity, and innovation capability: an empirical study of Taiwan's knowledge-intensive industries. Journal of Information Science; 33; 340 originally published online Mar 23, p.p. 340─359. DOI: 10.1177/0165551506070739 Lin Hsiu-Fen. 2007. Knowledge sharing and firm innovation capability: an empirical study. International Journal of Manpower. Vol. 28 No. 3/4.p.p.315─332. Mahnke Volker, Pedersen Torben and Venzin Markus. 2005.  The Impact of Knowledge Management on MNC Subsidiary Performance: The Role of Absorptive Capacity. Management International Review. Vol. 45 (2):  101—119. Mathuramaytha,Chonticha.2012. Developing Knowledge-Sharing Capabilities Influence Innovation Capabilities in Organizations – a Theoretical Model. International Conference on Education and Management InnovationIPEDR Vol.30. p.p. 285─ 291. IACSIT Press, Singapore. Matzler, Kurt dan Mueller, Julia. 2011. Antecedents of knowledge sharing  – Examining the influence of learning and performance orientation. Journal of Economic Psychology. Vol.32: 317—329. Menkhoff, Thomas ; Chay,YueWah; Evers, Hans-Dieter; dan Loh,  Benjamin. 2005. Research Collection Lee Kong Chian School Of Business.Available at:  http://ink.library.smu.edu.sg/lkcsb_research/2738 Nonaka, Ikujiro. 1994. A Dynamic Theory of Organizational Knowledge Creation. Organization Science/ Vol.5, No. 1. Phipps Simone T. A.;  Prieto, Leon C. and  Verma, Satish.  2012. Holding The Helm: Exploring The Influence Of Transformational  Leadership On Group Creativity, and The Moderating Role Of Organizational  Learning Culture. Journal of Organizational Culture, Communications and Conflict, Volume 16, Number 2, pg. 135─145. Pratoom, Karun & Savatsomboon, Gomon. 2012. Explaining factors affecting individual innovation:The case of producer group members in Thailand. Asia Pac J Manag. 29:1063–1087 Reychav, Iris; Stein, Eric W.; Weisberg, Jacob; and Glezer Chanan. 2012. The Role of Knowledge Sharing in Raising the Task Innovativeness of System Analysts. International Journal of Knowledge Management, 8(2), pg.1─22. Reychav, Iris; Stein, Eric W.; Weisberg, Jacob; and Glezer Chanan. 2012. The Role of Knowledge Sharing in Raising the Task Innovativeness of System Analysts. International Journal of Knowledge Management. Vol.  8(2):  1—22. Rickards, Tudor and Moger, Susan. 2000.Creative Leadership Processes in Project Team Development: An Alternative to Tuckman’s Stage Model. British Journal of Management, Vol.11, pg. 273─283 Seidler-de, A.R. and Hartmann, E.2008. The use of tacit knowledge within innovative companies: knowledge management in innovative enterprises. Journal of Knowledge Management. Vol. 12 No. 1.  Sekaran, Uma. 2006. Metode Penelitian untuk Bisnis.(Kwan Men Yon, Pentj.). Edisi 4. Buku 2. Jakarta: Salemba Empat.  Shahin, Arash &Zeinali, Zahra. 2010. Developing a relationship Matrix for Organizational  Learning and Innovativeness: With A Case Study in a Manufacturing Company. International Journal of Business and Management. Vol. 5, No.7.  Sharratt, Mark and Usoro, Abel. 2003. Understanding Knowledge-Sharing in Online Communities of Practice. Electronic Journal on Knowledge Management. Vol.1 (2): 187—196. Sharratt, Mark and Usoro, Abel. 2003.Understanding Knowledge-Sharing in Online Communities of  Practice. Electronic Journal on Knowledge Management, Volume 1 Issue 2, pg. 187─196 Srivastava, Anil Gupta, Raj Karan. 2007. Leveraging knowledge management for organizational innovation and creativity. Conference on Global Competition & Competitiveness of Indian Corporate. Teece, David and Pisano, Gary. 1994. The Dynamic Capabilities of Firms: an Introduction Industrial and Corporate Change, Volume 3, Number 3. 1994USA Tsai, Kuan Chen. 2012. Creative Leadership for Directing Changes. Business Management and Strategy ISSN 2161-7104. Vol. 3, No. 2, pg76 ─84 Wang, Sheng dan Noe, Raymond. A. 2010.Knowledge sharing: A review and directions for future research. Human Resource Management Review: 115—131. Wang, Zhining dan Wang, Nianxin. 2012. Knowledge sharing, innovation and firm performance Expert Systems with Applications 39, 8899–8908. Wasko, Molly, McLure dan Faraj, Samer. 2005. Why should I share? Examining social capital and knowledge contribution in Electronic network of practice. MIS Quarterly. Vol. 29 (1): 35—57. Williams, Felice and Foti,  Roseanne J. 2011. Formally Developing Creative Leadership as a Driver of Organizational Innovation. Advances in Developing Human Resources XX(X) 1–18  Wuryaningrat, Nikolas Fajar. 2013. Knowledge Sharing, Absorptive Capacity and Innovation Capabilities:An Empirical Study on Small and Medium Enterprises in North Sulawesi, Indonesia. Gadjah Mada International Journal of Business. Vol. 15 (1): 61—78. Zahra, Shaker, A. dan George, Gerard. 2002.  Absorptive Capacity: A Review, Reconceptualization, and Extension.   The Academy of Management Review. Vol. 27 (2): 185—203.   Zhang, Xiaomeng and Bartol, Kathryn M.2010. Linking Empowering Leadership And Employee Creativity: The Influenceof Psychological Empowerment, Intrinsic Motivation, and Creative Process Engagement Academy of Management Journal, Vol. 53, No. 1, pg.107–128.
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11. Brand awareness of 'generation y' customers towards doughnut retail outlets in India
Authors: M.Vasudevan; V.M.Senthilkumar
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=297
References: Drake-Bridges, E. and Burgess, B. (2010). Personal preferences of tween shoppers. Journal of Fashion Marketing and Management, 14(4), 624-633. Hoyer, W. D., & Brown, S.P. (1990, September 1990). Journal of Consumer Research . Kumar, Swaminathan, & Srinivasan (2005). Two Different Faces of Coupon Elasticity. Journal of Retailing , 81 (1), 1-13. Lester, D.H., Forman, A.M. and Loyd, D. (2005). Internet shopping behavior of college students. Services Marketing Quarterly, 27 (2), 123-138 Malik, M. A. (2013, May). International Journal of Business and Social Science . Rossiter, J. (2014, Nov). Brand Management. Schmitt, B. H., & Geus, P. (2006). Periodical of Product & Brand Management . Vasudevan, M., Senthilkumar, V., & Sasikumar, K. (2013). Marketing Mix: A Review on the ‘P’s of marketing. International Journal of Research in Commerce, IT & Management ,      3 (9), 37-39. Yoganandan, G., & Prabhukumar, G. (2015). Consumer buying behaviour towards books in Erode city. International Journal of Research , 2 (1), 609-614. Yoganandan, G., Saravanan, R., & Ruby, N. (2013). A study on households' consumption pattern of Aavin milk in Erode district. International Journal of Research in Commerce Economics and Management , 3 (7), 6-10. Yoganandan, G., Saravanan, R., & Ruby, N. (2013). A Study on Online Shopping Behaviour of teachers working in self-financing colleges in Namakkal district with special reference to K.S.R College of Arts and Science, Tiruchengode. International Journal of Research in Commerce Economics and Management , 3 (6), 31-38.
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12. Choosing a strategic process in order to apply in Lean Six Sigma methodology for improving its performance using integrative approaches of BSC and DEA
Authors: Ardeshir Bazrkar; Soleyman Iranzadeh
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=298
References: Kaplan, Robert S. Norton, David P. 2004. Strategy-focused organization. Translated by Bakhtiyari, P. First edition, Tehran: Management industry organization. Rezaee, Gh.,AghaSeyedHosseini, S.M. 2011. Twelve Steps to develop and implement a Balanced Scorecard and determining the performance indicators. First Edition.Bergapublication, Tehran, Iran. Byrne, G. Lubowe, D. Blitz, A.2007. Using a Lean Six Sigma approach to drive innovation. Journal of Strategy and Leadership,35(2):5-10. Charnes, A., Cooper, W., Rhodes, E. 1978. Measuring the efficiency of decision making units. European Journal of Operational Research, 2:429–444. Kwak, Y.H. Anbari, F.T. 2004.Benefits, obstacles and future of six sigma approach. Tec novation,20:1-8. Liang, L., Wu, J.,Cook, W.,Zhu, J. 2008. Alternative secondary goals in DEA cross efficiency evaluation. International Journal of Production Economics, 36:1025-1030. Ehrgott,M. 2000.Multicriteria Optimization. Volume 491:LectureNotes inEconomics and Mathematical Systems, Springer-Verlag, Berlin. Moeini, M., Karimi, B., Khorram, E. 2015.A Cross-Efficiency Approach for Evaluating Decision Making Units in Presence of Undesirable Outputs. In book: Modelling, Computation and Optimization in Information Systems and Management Sciences, Springer:487-498. Shah, R., Chandrasekaran,A., Linderman, K. 2008.In pursuit of implementation patterns: The context of Lean and Six Sigma. International Journal of Production Research,46(23):6679-6699. Sexton, T.R., Silkman, R.H., Hogan, A.J.1986. Data envelopmentanalysis: Critique and extensions. In: Silkman, R.H.(Ed.), of Data Measuring Efficiency: An Assessment EnvelopmentAnalysis, 32,Jossey-Bass, San Francisco: 73–105. Cook, W., Seiford, L. M. 2009. Data envelopment analysis (DEA): Thirty years on. European Journal of Operational Research, 34:1-17. Wang, F.K., Chen, K.SH. 2010. Applying Lean Six Sigma and TRIZ methodology in banking services. Total Quality Management,21(3):301–315. Rodder, W., Reucher, E. 2012.Advanced x-efficiencies for CCR and BCC models: towards peer-based DEA controlling. European Journal of Operational Research 37:467-476.  Rodder, W., Reucher, E. 2011.A consensual peer-based DEA-model with optimized cross-efficiencies: input allocation instead of radial reduction. European Journal of Operational Research, 36:148-154.
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13. A causality model of people equity, VRIN resource, social capital, innovation capability and SMEs performance
Authors: Awan Kostrad Diharto; Budiyanto; Muafi
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=299
References: Adeniran T.V., Johnston K.A., 2012, Investigating the dynamic capabilities and competitive advantage of South African SMEs,African Journal of Business Management Vol. 6 (11), , pp. 4088-4099.  Ahuja G.S., 2000, Collaboration Networks, Structural Holes, and Innovation: A Longitudinal Study, Administrative Science Quarterly  Vol. 45, No. 3, pp. 425-455  Ali M A., Hussain A., Azim A., 2013, Organizational Investment In Social Capital (OISC) And Employee Job Performance: Moderation By Employee Job Engagement, International Review Of Management and Business Research,Vol.2 Issue 1, pp. 250-257. Ayandibu, A.O., and Houghton, J., 2017 , The role of Small and Medium Scale Enterprise in local economic  development (LED), Journal of Business and Retail Management Research (JBRMR), Vol. 11, Issue 2, January, p. 133-139.  Armstrong M.,Baron, A., 2002, Strategic HRM: The key to improved business performance. CIPD Publishing. 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X., Xie X. M., Tam, C. M., 2010, Relationship between cooperation networks and innovation performance of SMEs, Technovation, 30(3), 181-194. http://www.medanbisnisdaily.com/news/read/2016/08/29/254075/ekspor-gerabah-kasongan-menurun/#.WKz3SjnDqKE, akses 21 Februari 2017
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14. Assessing accounting student's performance in "cognitive misfit" condition
Authors: Lidya Agustina; Meyliana Meyliana; Se Tin Se Tin
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=300
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15. How should strategy prevail if organisations are seen as having the properties of complex adaptive systems?
Authors: Sthandiwe Mthuli; Shamim Bodhanya; Nafiisa Sobratee
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=301
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16. Influence of differentiation strategy on performance of hotels: the moderating role of environmental munificence
Authors: Abdullahi Hassan Gorondutse; Haim Hilman
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=302
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17. The influence of educational e-services, advising support, available information, and knowledge acquired on customer satisfaction:The Egyptian private higher education
Authors: Hend Abd El Halim; Rasha Abd El Aziz
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=303
References: Abbas, T. M, JonesE., and Hussien, F. M (2016). ‘Technological Factors Influencing University Tourism and Hospitatlity Students’ Intention to Use E-Learning: A Comparative Analysis of Egypt and the United Kingdom’, Journal of Hospitality and Tourism Education, Vol. 28, No. 4, pp. 189 – 201, Elsevier B.V. Publisher. Abbas, T.M. (2017). ‘Human factors affecting university hospitality and tourism students' intention to use e-learning: A comparative study between Egypt and the UK’, Journal of Human Resources in Hospitality and Tourism, 25 January 2017, Pages 1-18, Elsevier B.V. Publisher  (Not Published Yet). Abd El Aziz, R. (2009) ATM Location and Usage in Egypt: Social and Technical Perspectives, PhD Thesis, University of the West of England, Brisol, UK. Archambault, L. Z. (2008) ‘Measuring Service Performance, Student Satisfaction and its Impact on Student Retention in Private, Post-Secondary Institutions’, the Proceedings of the EDU-COM 2008 International Conference. 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M, and Ivanov, D (2016). ‘Exploring instructors’ technology readiness, attitudes and behavioral intentions towards e-learning technologies in Egypt and United Arab Emirates’, Education and Information Technologies, pp. 1 - 23 , Springer New York LLc. El Gamal, S and Abd El Aziz, R. (2012) ‘Improving higher education in Egypt through e-learning programs: HE students and senior academics perspective’, Int. J. Innovation in Education, Inderscience, Vol. 1, No. 4, 2012, pp. 335 - 361. El Gamal, S. and Abd El Aziz, R. (2011a) ‘An Investigation of the Effect of Higher Education Students’ Perception on their Readiness for E-Learning Adoption’, The International Conference on e-Learning, e-Business, Enterprise Information Systems, and e-Government, Congress: WORLDCOMP'11, EEE'11: July 18-21, 2011, USA. El Gamal, S., and Abd El Aziz, R. 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18. Analysis of the problems and development prospects of the oil refining industry of Russia
Authors: Liubov Nikolaichuk; Leonid Sinkov; Anastasia Malisheva
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=304
References: BP Statistical Review of World Energy (2016) BP Statistical Review of World Energy June 2016. Available from: http://www.bp.com/content/dam/bp/pdf/energy-economics/statistical-review-2016/bp-statistical-review-of-world-energy-2016-full-report.pdf Chernysheva E.A. (2011) Problems and ways of development of the deep refining of oil in Russia. Drilling and oil. №5. Internet version. Available from:  http://burneft.ru/archive/issues/2011-05/2 Khomutov I.A. (2016) Backward Russian refineries: should be closed or modernized? Petromarket Research Group. Moscow.  Solomonoa A.V. (2015) Peculiarities of the state regulating of the refinery capacities' modernization and external trade of oil products in Russia. Internet magazine "Science studies". Volume 7, №6. Available from: http://naukovedenie.ru/PDF/48EVN615.pdf Tcvetkov P., Cherepovitsyn A. (2016). Prospects of CCS Projects Implementation in Russia: Environmental Protection and Economic Opportunities. Journal of Ecological Engineering, Volume 17, Issue 2, pp. 24–32. Business Journal Neftegaz.RU (2016) The depth of the oil refining in Russia, Europe and the US. Available from: http://neftegaz.ru/analisis/view/8485-Glubina-pererabotki-nefti-v-Rossii-Evrope-i-SShA The Federal Customs Service (2017) Russia’s export of the most important goods in January-December years 2008-2016. Available from: http://www.customs.ru The Ministry of Energy of the Russian Federation (2016) Oil and gas condensate refining. Available from: http://minenergo.gov.ru/node/1212 The Ministry of Finance of the Russian Federation (2015) Main directions of the tax policy of the Russian Federation for year 2016 and planning period of years 2017 and 2018. Available from: http://minfin.ru/common/upload/library/2015/07/main/ONNP_2016-2018.pdf The Russian Government (2009) Energy strategy of Russia for the period up to year 2030. Available from: http://minenergo.gov.ru/node/1026 The Russian Government (2011) Decree of The Russian Government of October 06, 2011 N 1771-p "On the set of measures aimed at fulfilling the state monitoring of oil refining enterprises' modernization". Available from: http://base.garant.ru/55185947/
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19. Responsible marketing for tourism destinations: Saint Catherine Protectorate, South Sinai, Egypt
Authors: Dalia F. Amara
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=305
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20. Determinants of financial stability: an empirical study of commercial banks listed in Muscat Security Market
Authors: Faris Nasif Alshubiri
Published: 22 Jul 2017
Article URL: https://jbrmr.com/details&cid=306
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