Journal of Business and Retail Management Research

Published by Centre for Business & Economic Research

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Lila M. Iskandar

Faculty of Psychology, Universitas Sumatera Utara, Medan, Indonesia

1 published articles 598929 views 157 downloads

Published Articles

Consumer purchase regret: how personality influences outcome regret and process regret

JBRMR , Volume 13 Issue 01 , 03 Oct 2018