Journal of Business and Retail Management Research

Published by Centre for Business & Economic Research

Browse Current Issue Authors Submission Guide Submit Article

Author Profile

Author Archive

Suchat Lainamngern

King Mongkut’s Institute of Technology Ladkrabang (KMITL), Faculty of Administration and Management, Bangkok, Thailand

2 published articles 1231914 views 345 downloads

Published Articles

How customer relationship management, perceived risk, perceived service quality, and passenger trust affect a full-service airline’s passenger satisfaction

JBRMR , Volume 13 Issue 03 , 01 Apr 2019

Determinants of Thai Airways passenger trust: A structural equation model analysis

JBRMR , Volume 13 Issue 03 , 31 Mar 2019