Author Archive
Diena Dwidienawati
Published Articles
Is service fairness influencing customers’ satisfaction and intention to pay insurance premium? A case in BPJS Kesehatan Indonesia
JBRMR , Volume 13 Issue 01 , 03 Oct 2018
Generosity's antecedents and outcomes - A proposed relationship between Generosity and Intention in Indonesia's BPJS Kesehatan
JBRMR , Volume 12 Issue 2 , 19 Jan 2018